Hi, I’m
Joshelyn Britton
Southhaven,MS
Summary
Dynamic leader and adept problem-solver with a proven track record at FedEx, enhancing team collaboration and driving productivity. Excelled in roles requiring attention to detail and team motivation, significantly improving operational efficiency. Skilled in managing workload priorities and fostering inclusive work environments, demonstrating exceptional teamwork and collaboration.
Overview
6
years of professional experience
Work History
FedEx
Team Leader
05.2022 - Current
Job overview
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
TJX Distribution Center
Clerical Processor
02.2021 - 05.2022
Job overview
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
Maple Health and Rehabilitation
Unit Coordinator
08.2018 - 09.2019
Job overview
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
Greenville Nursing and Rehabilitation
Patient Financial Representative
09.2018 - 06.2019
Job overview
- Contributed to a positive work environment by collaborating effectively with fellow team members, sharing knowledge and best practices.
- Implemented effective time management strategies, consistently meeting deadlines for claim submission and follow-up activities.
- Enhanced overall organizational profitability by assisting in the identification of underpayments and pursuing appropriate reimbursement.
- Verified payment history to evaluate conformity with insurance contracts.
Education
Southaven High SchoolSouthaven, MS
High School Diploma
02.2018
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
Timeline
Team Leader
FedEx
05.2022 - Current
Clerical Processor
TJX Distribution Center
02.2021 - 05.2022
Patient Financial Representative
Greenville Nursing and Rehabilitation
09.2018 - 06.2019
Unit Coordinator
Maple Health and Rehabilitation
08.2018 - 09.2019
Southaven High School
High School Diploma