Joshua Hery
Katy,TX
Overview
5
5
years of professional experience
Work History
Summer Camp Director
PACT Theatre Company
05.2023 - 08.2023
- Oversaw the summer day camp program at The PACT Theatre Company.
- Directed two-week Broadway Junior musical camps, culminating in a performance on the last day.
- Cast, directed, and led each show/camp with 32+ campers.
- Supervised interns, counselors, and other staff members.
- Acted as a liaison between parents & campers and the administrative staff.
Summer Camp Director
PACT Theatre Company
05.2022 - 08.2022
- Oversaw the summer day camp program at The PACT Theatre Company.
- Directed two-week Broadway Junior musical camps, culminating in a performance on the last day.
- Cast, directed, and led each show/camp with 32+ campers.
- Supervised interns, counselors, and other staff members.
- Acted as a liaison between parents & campers and the administrative staff.
Bay Host
TopGolf Hoston-Katy
05.2020 - 08.2021
- Efficiently processed payments from customers, resolving any discrepancies in a timely manner to ensure accurate financial records.
- Answered guest questions with responses about menu, promotions and specials.
- Streamlined communication between front-of-house staff and kitchen team members by relaying orders accurately, resulting in improved food quality delivered to guests.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.
Lifeguard Assistant Manager
A-beautiful Pools
05.2019 - 08.2019
- Coordinated staff meetings to discuss updates on policies, procedures, and best practices in lifesaving techniques.
- Upheld a strong culture of safety by actively participating in ongoing professional development courses and certifications in life-saving techniques.
- Maintained detailed records of incidents, injuries, and near-drownings for review by management and compliance purposes.
- Collaborated with management to develop strategies for reducing risk factors at the facility, contributing to a safer environment for patrons.
Lifeguard
A-beautiful Pools
05.2018 - 08.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Arts - Theatre
Samford University
Birmingham, AL04.2024
Skills
- Punctuality
- Cleanliness
- Maintaining Composure
- Cash Handling
- Guest Engagement
- Attention to Detail
- Strong Work Ethic
- Exceptional customer service
Timeline
Summer Camp Director
PACT Theatre Company
05.2023 - 08.2023
Summer Camp Director
PACT Theatre Company
05.2022 - 08.2022
Bay Host
TopGolf Hoston-Katy
05.2020 - 08.2021
Lifeguard Assistant Manager
A-beautiful Pools
05.2019 - 08.2019
Lifeguard
A-beautiful Pools
05.2018 - 08.2018
Bachelor of Arts - Theatre
Samford University