Joshita Kamalakannan
Inglewood,CA
Summary
Results-driven restaurant manager with over 3 years of experience in leading high-performing teams and managing operations in the foodservice industry. Proven track record of achieving operational excellence, optimizing productivity, and enhancing guest satisfaction. Proficient in strategic planning, financial analysis, and staff development to drive profitability and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Non-Exempt Manager
Shake Shack
Stanford, CA
11.2020 - Current
- Perform key operational duties including analyzing Profit and Loss report to better aid in exceeding sales and increasing profitability by meeting various Shack level budgets.
- Perform hiring and termination processes effectively, and optimize inventory, quality, and safety management processes.
- Responsible for staff scheduling, communication and assisting with team development and training post onboarding.
- Previously served as an NSO Trainer at San Francisco Center Shake Shack, and gained exposure to a new store opening.
- Use effective communication and leadership skills to find innovative ways further the company's operational priorities.
- Assist with the needs of the facility while upholding standards of hospitality and guest experience.
Assistant Intern
Berkeley Educational Center
Berkeley, CA
08.2019 - 01.2020
- Assisted in daily administrative tasks, including answering phone calls, managing emails, and greeting visitors. - Maintained and organized files, documents, and records in both physical and digital formats.
- Assisted in scheduling appointments, meetings, and conference room reservations.
- Conducted research and compiled information for various projects and reports.
- Supported the HR department with onboarding new employees and managing employee records.
- Assisted with inventory management, including tracking office supplies and placing orders when necessary.
- Collaborated with team members to plan and organize company events and meetings.
- Provided general support to other departments as needed, demonstrating flexibility and adaptability. - Utilized Microsoft Office Suite and other software to create and edit documents, spreadsheets, and presentations.
Research Intern
Biochemistry Lab at SF State- PI: Misty Kuhn
San Francisco State University
08.2022 - Current
- Work on protein solubility in order to determine acetylation of polyamines in GNATs.
- Work with the FPLC for protein purification, elution, and further kinetic and oligomeric testing.
- In charge of the UCL sub project which is currently testing C-terminal truncated models of the group 5 proteins to determine optimization of solubility.
- Presented at the CoSE Showcase and won 3rd place for innovative projects in the Physical Sciences Category.
Intern
Imperium Management Solutions
India
09.2020 - 11.2020
- Provide business logic tools to model E2E business processes (LucidCharts) for organizations to improve customer experience, productivity and efficiency
- Create user stories on Jira - Analyze data using data visualization tools through interactive business dashboards for different departments
Research and Management Intern
NextFlex
San Jose, CA
08.2019 - 09.2019
- Worked on advertising and marketing existing Flexible Hybrid Electronic products
- Learned about product development and problem solving
- Assisted in upcoming product designs and ideas
Hospital Intern
Obras Sociales Hospital
Guatemala, Central America
02.2019 - 03.2019
- Worked in the Nutritional and Wellness Center for Guatemalan Kids and educated patients
- Taking care of post-operative patients in the convalescence area
- Took care of 25 mentally and physically challenged kids
Education
Bachelors - Biochemistry
San Francisco State University
12.2024
Skills
- Financial Analysis
- Guest Service
- Microsoft Suites
- Strong Verbal and Communication Skills
- Problem Solving
- Strategic Thinking
- Time Management
- Business Administration
- Staff Development
- Workforce Management
- Operations Management
Certification
- Certified Food Safe Manager
Languages
English
Professional
Tamil
Professional
Spanish
Limited
Timeline
Research Intern
Biochemistry Lab at SF State- PI: Misty Kuhn
08.2022 - Current
Non-Exempt Manager
Shake Shack
11.2020 - Current
Intern
Imperium Management Solutions
09.2020 - 11.2020
Assistant Intern
Berkeley Educational Center
08.2019 - 01.2020
Research and Management Intern
NextFlex
08.2019 - 09.2019
Hospital Intern
Obras Sociales Hospital
02.2019 - 03.2019
Bachelors - Biochemistry
San Francisco State University