Joshlean Pratt
McCormick,SC
Summary
Knowledgeable healthcare professional with solid foundation in patient care and support. Proven ability to assist in various medical procedures and enhance patient comfort. Demonstrated efficiency in managing patient records and collaborating with healthcare teams.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Thomson Health and Rehabilitation
Thomson, GA
01.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
Owner Service Agent
GE Appliances
Memphis, TN
12.2022 - 01.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled escalated customer complaints effectively, leading to satisfactory resolutions for both the client and the company.
Surety Agent
Angels Bail Bonding
Laurens, SC
02.2022 - 12.2022
- Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
- Conducted thorough background checks to accurately assess risk factors and determine appropriate bond amounts for clients.
- Collaborated with law enforcement agencies to ensure prompt release of clients from custody.
- Processed payments from defendants to secure bonds.
- Attended court to confirm attendance of each defendant at scheduled times.
- Maintained detailed records of all transactions, ensuring complete transparency and accountability within our organization.
Certified Nursing Assistant
Wesley Commons Health Care Center
Greenwood, SC
04.2015 - 01.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Packer Associate
Fuji Film
Greenwood, SC
05.2012 - 02.2016
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Supported quality control efforts by inspecting products for defects before packaging.
- Reduced product damage rates by carefully handling items during the packing process.
- Kept accurate records of packed items, updating tracking systems as needed for easy reference later on in the process.
- Demonstrated flexibility in adapting to shifting priorities or sudden changes in workload due to unforeseen circumstances.
- Maintained clean and safe work environment, adhering to company safety regulations and policies.
Education
High School Diploma -
Greenwood High School
Greenwood, SC06-2008
Skills
- Reliable team player
- Collecting vital signs
- Compassionate
- Vital signs monitoring
- Recording vital signs
- Compassionate caregiver
- Patient-focused care
- Healthcare ethics
- EMR / EHR
- Vital sign recording
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Certified Nursing Assistant
Thomson Health and Rehabilitation
01.2024 - Current
Owner Service Agent
GE Appliances
12.2022 - 01.2024
Surety Agent
Angels Bail Bonding
02.2022 - 12.2022
Certified Nursing Assistant
Wesley Commons Health Care Center
04.2015 - 01.2019
Packer Associate
Fuji Film
05.2012 - 02.2016
High School Diploma -
Greenwood High School
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