Joshline Singh
Sacramento,CA
Summary
Student pursuing a college degree in accounting, seeking an entry level government position to leverage strong organizational and analytical skills. Eager to apply my attention to detail and adaptability in a dynamic environment while contributing to the success of the organization and develop a long term career.
Overview
7
7
years of professional experience
Work History
Office Assistant II
Office of the Public Defender
Sacramento, CA
06.2024 - Current
- Created, managed, and closed files. Maintained filing systems, both electronic and physical, for easy document retrieval.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered and directed phone calls to appropriate staff members.
- Maintained confidentiality of sensitive information in accordance with legal regulations.
- Attorney requests, such as file retrieval, evidence downloads and mailing out letters.
CNA
Advances HealthCare of Sacramento
Sacramento, CA
10.2022 - Current
- Provided compassionate and high-quality care to short term rehab patients, ensuring their comfort and well being.
- Assist charge nurses with daily tasks such as vitals, documenting patient information accurately, and monitoring and reporting condition changes promptly.
- Skilled in assisting with activities of daily living (ADL's), including mobility, hygiene, and nutrition, fostering a positive and supportive environment.
- Maintain a clean and organized environment, contributing to infection control and overall facility hygiene standards.
- Demonstrate empathy and professionalism in all interactions with residents, families, and colleagues, creating a positive and caring atmosphere.
Customer Service Associate/Manager
Walmart
Sacramento, CA
12.2017 - 02.2022
- Oversaw daily store operations, including staff scheduling, cash management, and customer service initiatives.
- Trained and supervised cashiers and customer service desk team, strengthening a cohesive and customer-focused work environment.
- Before becoming a manager I was a customer service desk associate which includes taking returns/exchanges and helping with financial services which involve large amounts of cash. Other job duties are taking large call volumes, directing them to the correct department, relaying messages in written and/or oral form, and more.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Demonstrate proficiency in cash management,including counting,
Education
Some College (No Degree) - Accounting
American River College
Sacramento, CACertificate - CNA
Kash Career College
Sacramento, CA06-2022
Skills
- Maintaining Confidentiality
- Basic Life Support
- Compassion and Empathy
- Quality Assurance
- Customer Service
- Cash handling
- Detail oriented
- Ability to lead a team
- Good communication
- Organization
- Record keeping
- Ability to work in a fast paced environment
- Fast learner
- 10 key
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Office Assistant II
Office of the Public Defender
06.2024 - Current
CNA
Advances HealthCare of Sacramento
10.2022 - Current
Customer Service Associate/Manager
Walmart
12.2017 - 02.2022
Some College (No Degree) - Accounting
American River College
Certificate - CNA
Kash Career College