JOSHLYN STEWART

• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Managed care from admission to discharge.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.

• Monitoring patients’ vital signs
• Addresses care of patient's acute and chronic medical problems, including the development of problem-specific assessment and plan
• Assesses patients' nutritional, behavioral health, and preventive service needs
• Delivering emergency medical care, such as cardiac life support, when patients are in crisis
• Updating patients’ health information to ensure accurate record keeping
• Working with Physicians and other members of the care team to revise treatment plans when needed.

• Administer prescribed medications or start intravenous fluids, noting times and amounts on patients' charts
• Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action
• Provide basic patient care or treatments, such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or douches, rubbing with alcohol, massaging, or performing catheterizations
• Answer patients' calls and determine how to assist them
• Measure and record patients' vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration
• Work as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions.

• Obtain and records authorizations for ancillary services and denial reporting
• Facilitates, identifies and document all referrals, along with patient choice, to appropriate facilities or agencies
• Expedites discharges by transmitting appropriate documentation to providers for acceptance of patient
• Documents all interactions with payers and communicate status with appropriate staff
• Communicate status with case management staff and arranges for patient transfer
• Functions as a key point of contact between case management staff, admissions and payers.

• Skilled at working independently and collaboratively in a team environment.
• Facilitated communication between patients and various departments and staff.
• Applied administrative knowledge and courtesy to explain procedures and services to patients
• Worked with patients to ascertain issues and make referrals to appropriate specialists.