Joshua Swift
Buford,GA
Summary
Seasoned Business Analyst offering 6+ years of financial industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
10
10
years of professional experience
Work History
Data Security Analyst for Financial Services IT
Primerica
Duluth/Remote
04.2019 - Current
- Analytics experience reviewing and verifying user access for major IT applications on a daily/weekly/monthly/quarterly basis
- Experienced in creating official business process documentation for IT-related internal audits on a yearly basis
- Responsible for running internal Phishing Campaigns to manage security vulnerabilities with users, as well as providing quarterly reports for review with management
- Experience working with a team to manage contingent worker access to Primerica Learning Systems in order to ensure training is completed in order to comply with internal audits/requirements
- Experience working with a team to build an automated system responsible for automatically provisioning new user account access by creating and managing account spreadsheets for new users and reviewing/verifying access with management across the company.
Business Analyst 2 for Investments and Savings
Primerica
Duluth
08.2017 - 04.2019
- Analytics experience reviewing/verifying Performance Data on a Daily/Weekly/Monthly/Quarterly basis
- Experience using SQL to find data for Reporting/Verification using WinSQL
- Vendor Interaction - Required to coordinate and complete testing, breaks/fixes/enhancements, updates to existing connections, and production promotes with Fiserv in dealing with Nautilus and OneView
- Experience creating/editing Business Specs, as well as compiling/validating Test Cases for various projects in FireLight, Nautilus, OneView, etc
- Wireframe experience in drafting up Visual diagram flows for projects in order to gain a better understanding of the current process as well as providing a visual representation of the new changes/enhancements to come in the future.
Application Developer
Primerica
Duluth
05.2014 - 08.2017
- File Transmission engineering utilizing IBM middleware transmission broker system
- Third Party Integration - Projects including the connections and transmissions for integrating Primerica with HR services (Workday), benefits services (Businessolver), and expense reporting (Concur)
- B2B Vendor Interaction - Required to coordinate and complete testing, break/fixes, updates to existing connections, and production promotes
- Transmission Design - Transmissions require a number of criteria to be defined prior to production implementation
- This process requires interaction with internal and external management and development teams in order to build a business specification for the transfer of data
- Continuing Technical Education - Conference travel and online education pertaining to the specific technical needs of this position
- Troubleshooting - Experienced with opening trouble tickets with multiple vendors and following through the variable elimination process
- Also required to manage trouble tickets internally using Service Desk
- Change Control - Required to write and execute change controls using the Primerica ECF system
- Documentation - Required to keep detailed documentation of connectivity designs, project management, and system functionality
- Business Liaison - In this role, I have served as the 'go between' with Human Resources and Information Technology
- This provides common English to be turned into technical details consumable by engineers to complete a design
- Various testing responsibilities including disaster recovery, regression, connectivity, software updates
- On-call responsibilities.
Education
Bachelor of Business Administration in Management Information Systems -
The University of Georgia, Terry College of Business
Athens, GA05.2014
Skills
- Data Analysis & Security Metrics
- Technical Writing & Documentation
- Quality Assurance & Attention to Detail
- Microsoft Office Suite, HTML, CSS & SQL Proficiency
- Internal Application Security Auditing
- Agile Methodologies
- Team Collaboration
- User Awareness Training
Honors And Involvement
- Society for Management Information Systems, Member:
- Corporate executives from major companies such as GM and Apple Inc. come to UGA to speak at meetings and interact with the student member on Tuesday and Thursday of every week.
Training
- Principles of Marketing
- Statistical Analysis for Business
- Business Process Management
- Data Management
- Foundations for Business Leadership I
- Business Leadership II
- Principles of Management
- Computer Programming in Business
- Project Management
Timeline
Data Security Analyst for Financial Services IT
Primerica
04.2019 - Current
Business Analyst 2 for Investments and Savings
Primerica
08.2017 - 04.2019
Application Developer
Primerica
05.2014 - 08.2017
Bachelor of Business Administration in Management Information Systems -
The University of Georgia, Terry College of Business