Joshua Fuentes
El Paso,Texas
Summary
Trained in cleaning and decontaminating sites and materials. Offers solid experience and skills in handling spills, equipment washes and environmental cleanup. Coordinates removal and transport for hazardous materials of different profiles and quantities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
House Keeping/Guard
Deployed Services
12.2023 - Current
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Take charge of assigned post by securing and protecting personnel and property for which you are responsible until properly relieved. Comply with orders and instructions given. These responsibilities continue until relieved by proper authority.
- Report all violations of orders enforced.
- Give the alarm in case of disorder or emergency.
- Meticulous professional housekeeper and maintenance worker adept at organizing, arranging, and cleaning public spaces to provide guests with pristine and inviting public spaces.
- Keeping facilities and common areas clean and maintained.
- Notifying managers of necessary repairs.
- Collecting and disposing of trash.
Security Officer
TriCorps Security
09.2023 - 12.2023
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Delivery Driver
DoorDash
09.2023 - 12.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Social Media Content Moderator
Teleperformance
07.2022 - 09.2023
- Communicates with followers as well as monitors customers.
- Managing consumer interactions by ensuring timely responses to all comments, messages, reviews, and visitors posts.
- Strong written, verbal and communication skills.
- Excellent organizational and time management skills
- Must be extremely articulate and present a professional image as this position will have contact with client and other departments.
- Strong team building and leadership skills focused on production-oriented goals.
- Excellent attendance history.
- Reviewed and approved content submissions according to established policies, ensuring quality control across all channels.
- Experience with standard business applications including Microsoft Office (Excel experience)
- Analyzed user data to identify trends and proactively address potential issues within the community.
Security Officer
Akima Global Services
06.2021 - 04.2022
- Improved overall security by conducting regular patrols.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Take charge of assigned post by securing and protecting personnel and property for which you are responsible until properly relieved. Comply with orders and instructions given. These responsibilities continue until relieved by proper authority.
- Report all violations of orders enforced.
- Give the alarm in case of disorder or emergency.
- Take reasonable counteraction to save life and property or lessen danger. At the same time, maintain security of my post and remain alert for other possible violations during an emergency.
- Prevent and detect contraband
Garden/Tool Rental Associate
Home Depot
03.2019 - 08.2021
- Enhanced customer satisfaction by providing knowledgeable tool recommendations and usage advice.
- Streamlined tool rental processes for improved efficiency and faster customer service.
- Assisted customers with troubleshooting tool issues, offering expert guidance and support.
- Maintained a clean, organized, and safe work environment to ensure optimal functionality of tools and equipment.
- Educated customers on proper tool maintenance, prolonging the lifespan of rented equipment.
- Conducted regular inventory checks to maintain accurate stock levels and prevent loss or theft.
- Boosted plant health by diagnosing issues and administering appropriate treatments.
- Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
- Collaborated with team members to complete large-scale landscaping projects on time and within budget.
- Improved garden safety by identifying hazards and implementing corrective measures.
- Educated customers on sustainable gardening practices, promoting environmental consciousness.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
Sales Floor Associate Cashier
Victoria's Secret & PINK
02.2018 - 02.2019
- Boosted customer satisfaction by providing excellent service and addressing inquiries in a timely manner.
- Exceeded sales targets through effective product recommendations and upselling strategies.
- Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Resolved customer complaints professionally, resulting in increased loyalty and repeat business.
- Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Truck Unloader
UPS
11.2018 - 01.2019
- Increased efficiency by organizing and streamlining unloading processes.
- Enhanced workplace safety with thorough inspections of truck cargo spaces before initiating unloading procedures.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
- Upheld strict compliance to company policies and OSHA regulations during the entire unloading process.
- Availability to work various shifts.
- Maintains clean and safe environment.
- Lifts, manipulates, pushes, and pulls items of varying sizes and weights depending on position.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
Commercial Loader
Lowe's Home Improvement
02.2018 - 06.2018
- Reduced load times for trucks by streamlining the packing process and utilizing space effectively.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Collaborated with team members, resulting in increased productivity and timely deliveries.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
- Increased customer satisfaction by ensuring accurate order fulfillment and prompt deliveries.
- Facilitated smooth communication between loaders, drivers, and other staff members to ensure seamless coordination during the loading process.
- Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
- Participated in ongoing training sessions to stay current on industry best practices and enhance job performance.
Grocery Stocker
Walmart
08.2016 - 12.2017
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Assisted in inventory management, performing regular audits to ensure accurate stock levels.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Contributed to store''s overall sales goals by effectively merchandising products to attract customers'' attention.
- Supported a safe shopping environment by promptly addressing spills or hazards and reporting potential safety concerns to management.
- Facilitated timely product rotation, ensuring freshness and minimizing waste.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
- Reduced out-of-stock instances through diligent monitoring of inventory levels and timely restocking efforts.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
Education
Psychology
El Paso Community College
El Paso, TX03.2026
High School Diploma -
Socorro High School
El Paso, TX03.2016
Skills
- Physical Stamina
- Punctuality
- Self-defense training
- Physically fit and healthy
- Fluent English
- Team player
- Strategic Planning
- Complaint resolution
- Coaching and Mentoring
- Logical reasoning
Certification
- Level 2 security
- Basic Life Support (BLS) certified
- CPR Certified
- License to open carry
Timeline
House Keeping/Guard
Deployed Services
12.2023 - Current
Security Officer
TriCorps Security
09.2023 - 12.2023
Delivery Driver
DoorDash
09.2023 - 12.2023
Social Media Content Moderator
Teleperformance
07.2022 - 09.2023
Security Officer
Akima Global Services
06.2021 - 04.2022
Garden/Tool Rental Associate
Home Depot
03.2019 - 08.2021
Truck Unloader
UPS
11.2018 - 01.2019
Sales Floor Associate Cashier
Victoria's Secret & PINK
02.2018 - 02.2019
Commercial Loader
Lowe's Home Improvement
02.2018 - 06.2018
Grocery Stocker
Walmart
08.2016 - 12.2017
Psychology
El Paso Community College
High School Diploma -
Socorro High School