Joshua Acosta
Canoga Park,USA
Summary
Dynamic and detail-oriented professional with proven expertise in cash handling and customer service at Burger King. Recognized for enhancing customer satisfaction through efficient transaction processing and effective upselling. Adept at training new staff and maintaining a professional appearance, ensuring a positive shopping experience while managing high-volume transactions.
Overview
3
3
years of professional experience
Work History
CASH REGISTER OPERATOR
Burger King
- Reduced wait times for customers through quick transaction processing and multitasking abilities.
- Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.
- Balanced cash drawer at the end of each shift, ensuring accuracy in all transactions processed throughout the day.
- Contributed to sales goals by upselling promotional items during the checkout process.
- Assisted in inventory management, contributing to a well-stocked and visually appealing store.
- Enhanced store reputation with attentive service and accurate transaction processing.
- Maintained knowledge of current promotions and sales events to better serve customers during checkout process.
- Streamlined checkout process for customers by maintaining an organized and clean workstation.
- Provided training support for new hires on operating the cash register system effectively.
- Assisted customers with locating items within the store, enhancing their overall shopping experience.
Processing Associate
Kahna Sunderstorm
North Hollywood, CA
02.2026 - Current
- Operated processing equipment to ensure timely and accurate product handling.
- Collaborated with team members to maintain workflow efficiency and meet production targets.
- Conducted quality checks to uphold product standards and minimize defects.
- Assisted in inventory management by tracking stock levels and updating records.
FRONT END BAGGER
Ralphs Grocery
Chatsworth, CA
06.2024 - 12.2026
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Ensured proper rotation of perishable goods at the front end, minimizing spoilage and waste while maximizing product freshness for customers.
- Proactively offered assistance with carrying heavy or bulky items to customers' vehicles, enhancing their shopping experience.
- Worked closely with fellow team members to ensure efficient operations during peak hours and special events.
Sales Associate
AT&T
Canoga Park, CA
06.2025 - 06.2026
- Assisted customers with product selection and service inquiries, enhancing overall customer satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring seamless checkout experiences.
- Maintained knowledge of current promotions and offerings to effectively communicate advantages to customers.
- Collaborated with team members to achieve sales goals and improve store performance consistently.
Meat Clerk
Ralph’s Grocery Store
Chatsworth, CA
06.2024 - 12.2025
- Assisted customers with meat selections and provided cooking advice.
- Maintained cleanliness and organization of meat display cases.
- Operated slicers and other equipment safely and efficiently.
- Monitored inventory levels to ensure product availability.
Skills
- Basic math proficiency
- Cash register maintenance
- Patience and empathy
- POS system expertise
- Professional appearance
- Accurate cash handling
- Efficient transaction processing
- Customer service
- Purchase assistance
- Staff training
LANGUAGES
English - Full Professional
Spanish - Professional Working
Timeline
Processing Associate
Kahna Sunderstorm
02.2026 - Current
Sales Associate
AT&T
06.2025 - 06.2026
Meat Clerk
Ralph’s Grocery Store
06.2024 - 12.2025
FRONT END BAGGER
Ralphs Grocery
06.2024 - 12.2026
CASH REGISTER OPERATOR
Burger King