Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Adjei

Alexandria,VA

Summary

Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

7
7
years of professional experience

Work History

Records Officer

Top Industries
02.2019 - 12.2022
  • Performed routine inventory checks and notified supervisors of needed materials and shortages.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.

Technical Support Specialist

Sitel
10.2017 - 06.2018
  • Provided technical support to staff, resolving hardware and software issues, and ensuring system functionality.
  • Scanned, digitized, and organized documents, enhancing data management and accessibility.
  • Monitored and maintained IT systems for compliance with organizational standards and regulations.
  • Developed and implemented a digital-filing solution, improving records management and customer follow-up processes.

IT Clerk

NBTY Manufacturing
05.2017 - 08.2017
  • Managed inventory and tracking of IT equipment, ensuring accurate records within the digital inventory system.
  • Operated and maintained IT hardware, including servers and workstations, to support daily operations.
  • Conducted quality checks on IT systems to ensure optimal performance and adherence to security protocols.
  • Assisted in the configuration and deployment of IT systems and software across the organization.

Junior IT Administrator

Controller And Accountant Generals Department-accra
10.2015 - 08.2016
  • Conducted audits on digital records, ensuring data integrity and security within financial systems.
  • Assisted in the management of IT infrastructure, including system updates and security patches.
  • Supported the registration and maintenance of digital pension schemes, ensuring compliance with regulatory requirements.
  • Generated and presented IT reports, contributing to decision-making processes.

Education

Master of Science - Information Technology

Washington University of Science And Technology

Bachelor of Arts - Information Studies And Psychology

University of Ghana
11.2016

High School Diploma -

Aggrey Memorial Snr High School
Cape Coast, Ghana
05.2012

Skills

  • Appointment Scheduling
  • Verbal and Written Communication
  • Time Management
  • Data Entry
  • Information Security
  • System Upgrades
  • Troubleshooting
  • Information Analysis
  • Interpersonal Communication
  • financial technical analyst
  • Technical reporting
  • Discharge Planning
  • Application installations
  • Technical issue analysis
  • Debugging

Timeline

Records Officer

Top Industries
02.2019 - 12.2022

Technical Support Specialist

Sitel
10.2017 - 06.2018

IT Clerk

NBTY Manufacturing
05.2017 - 08.2017

Junior IT Administrator

Controller And Accountant Generals Department-accra
10.2015 - 08.2016

Master of Science - Information Technology

Washington University of Science And Technology

Bachelor of Arts - Information Studies And Psychology

University of Ghana

High School Diploma -

Aggrey Memorial Snr High School

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Joshua Adjei