Food service professional with comprehensive background in overseeing food service operations, enhancing customer experiences, and maintaining high standards of food quality. Proven ability to foster team collaboration and adapt to changing needs, ensuring reliable and consistent service. Skilled in resource management and strategic planning, known for reliable and results-driven approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food Service Director
Health Care Service Group
06.2024 - Current
Developed and implemented food service programs aligned with health regulations and dietary guidelines.
Oversaw daily operations, ensuring compliance with safety standards and quality control measures.
Trained and mentored staff, fostering a collaborative team environment focused on excellence in service delivery.
Managed vendor relationships to optimize supply chain efficiency and enhance menu offerings.
Coordinated budgeting processes, effectively allocating resources to meet organizational goals while controlling costs.
Implemented new technology systems for inventory management, improving tracking accuracy and reducing waste.
Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
Cook Supervisor
Healthcare Services Group
01.2022 - 06.2024
Implemented quality control measures, enhancing food presentation and taste consistency.
Streamlined meal service processes, improving efficiency during peak hours.
Conducted regular staff meetings to address operational challenges and foster teamwork.
Evaluated employee performance, providing feedback to promote professional growth and development.
Managed 72 residents at a time.
Cook Supervisor
Health Care Service Group
06.2021 - 12.2022
MSupervised kitchen operations, ensuring compliance with health and safety regulations.
Trained and mentored staff on food preparation techniques and service standards.
Developed menus in collaboration with dietitians to meet dietary requirements of residents.
Coordinated inventory management, minimizing waste while maintaining stock levels.
Cook Supervisor
Healthcare Services Group
01.2020 - 06.2021
Planned and directed high-volume food preparation in fast-paced environment.
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Prepared nutritious meals following dietary guidelines and resident preferences.
Maintained kitchen cleanliness and adhered to food safety standard
Collaborated with dietitians to modify recipes for special dietary needs.
Shift Lead
Taco Bell
01.2015 - 12.2019
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Kept employees operating productively and working on task to meet business and customer needs.
Helped store management meet standards of service and quality in daily operations.
Responded to and resolved customer questions and concerns.
Completed store opening and closing procedures and balanced tills.
Board Member of Emprofac at Emprofac-Capeverdean Pharmaceutical Products Company Responsible for the Import and Distribut Medicines,health Products and EquipmentsBoard Member of Emprofac at Emprofac-Capeverdean Pharmaceutical Products Company Responsible for the Import and Distribut Medicines,health Products and Equipments