Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Adzia

Plainfield,IL

Summary

I am experienced with excellent customer relationship management, ensuring high levels of customer engagement, satisfaction, and retention. I utilize persuasive communication techniques to drive sales well and foster customer loyalty and assurance. As well as that, I have a solid track record of effectively collaborating with any and all team members to achieve whatever sales objectives and maintain a positive workplace environment.

Overview

4
4
years of professional experience

Work History

Doorguy

The Red Lion
02.2025 - Current
  • Worked effectively in fast-paced environments.
  • Honed excellent verbal communication skills
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.

Sales Associate

Five Below
06.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency for all workers as well as team safety.
  • Learned and mastered all required tasks of the job quickly to maximize performance during my shifts.
  • Consistently worked both scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked at a plethora of different stations to provide optimal floor coverage and meet goals set for my shifts.

Summer Intern

Houndstooth Marketing
06.2024 - 08.2024
  • Managed tasks for multiple clients while also consistently meeting deadlines during the internship period.
  • Participated in weekly meetings with various clients, sharing insights and addressing advertising challenges or shortcomings.
  • Managed client website SEO and SEM initiatives, improving their web bases.
  • Explored new technologies and approaches to streamline processes.

Team Member

Pet Supplies Plus
05.2023 - 08.2023
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Addressed and resolved any and all customer complaints in polite and professional manner.

Shift Leader

Smoothie King
06.2021 - 11.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed both cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a safe, inclusive workplace culture.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

Bachelor of Arts - Advertising

University of Illinois At Urbana-Champaign
Champaign, IL
05-2027

High School Diploma -

Plainfield North High School
Plainfield, IL
05-2023

Skills

  • Creative Strategy Development
  • SEO and SEM Basics
  • Content Creation and Social Media
  • Consumer Assistance and Service
  • Teamwork and Collaboration
  • Time Management

Timeline

Doorguy

The Red Lion
02.2025 - Current

Sales Associate

Five Below
06.2024 - Current

Summer Intern

Houndstooth Marketing
06.2024 - 08.2024

Team Member

Pet Supplies Plus
05.2023 - 08.2023

Shift Leader

Smoothie King
06.2021 - 11.2022

Bachelor of Arts - Advertising

University of Illinois At Urbana-Champaign

High School Diploma -

Plainfield North High School
Joshua Adzia