Joshua Agyapong
Bronx,NY
Summary
Detail-oriented Cybersecurity and Information Assurance student at Western Governors University (WGU) seeking an internship to gain practical experience in identity and access management. Strong technical, analytical, and problem-solving skills complemented by hands-on experience with Okta, AWS IAM, Keycloak, and Active Directory. Eager to apply classroom and lab knowledge to real-world security solutions while contributing to organizational success. Committed to staying updated on industry trends and best practices to effectively address evolving security challenges.
Overview
20
20
years of professional experience
1
1
Certification
Work History
IAM Analyst (Hands-on Project)
PlayJtech
New York, New York
07.2025 - Current
- Built and maintained a Dockerized IAM lab using Keycloak and OpenLDAP to practice authentication, authorization, and directory federation.
- Configured Okta SAML integration with AWS, setting up applications, roles, and metadata exchange to simulate federated access.
- Created users, groups, and policies in Active Directory and AWS IAM to enforce least-privilege access and multi-factor authentication.
- Implemented and tested RBAC and MFA policies across different environments to reduce unauthorized access risks.
- Documented each configuration and troubleshooting process to build repeatable IAM setup guides for future reference
- I developed an understanding of identity governance concepts, improved system security knowledge, and built confidence with enterprise IAM tools
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Camera Operator & Technical Assistant
Moorshotz LLC
New York, New York
03.2018 - Current
- Executed system diagnostics and camera setup, ensuring seamless production operations.
- Collaborated with the editing team to optimize file management, enhancing post-production efficiency.
- Implemented new technical procedures, reducing setup delays and increasing shoot efficiency.
- Conducted pre-production diagnostics, minimizing equipment failures and ensuring operational readiness.
- Facilitated team collaboration, sharing best practices to improve workflow and project turnaround.
- Evaluated production workflows to identify bottlenecks, leading to streamlined processes and measurable time savings.
Security Supervisor
JC Protection LLC
The Bronx, New York
04.2021 - 06.2022
- Managed daily access control, ensuring secure entry and accurate visitor logs.
- Developed effective access policies, enhancing security compliance and entry management.
- Streamlined visitor verification processes, resulting in improved operational efficiency.
- Streamlined visitor authentication processes, enhancing security measures and ensuring seamless entry for authorized personnel.
- Monitored security incidents to identify patterns, facilitating targeted training initiatives that reduced breaches and improved overall safety.
- Coordinated with law enforcement and emergency services, fostering strong relationships that improved response times during potential threats.
- Trained and mentored junior staff on security protocols, cultivating a knowledgeable team dedicated to maintaining a safe environment.
- Supervised team of 5 security personnel during shift.
IT Support Technician
Cyber Internet Café
Accra, Accra
02.2006 - 12.2013
- Delivered technical support, resolving hardware/software issues to enhance user satisfaction.
- Managed network connectivity, ensuring seamless operations in a bustling environment.
- Configured secure workstations, maintaining continuous service for high-volume clientele.
- Fostered a customer-centric approach, assisting clients with technical issues to enhance user satisfaction and build long-term relationships.
- Streamlined hardware repair processes, significantly reducing turnaround times and improving customer service efficiency.
- Analyzed network performance metrics to identify and resolve connectivity issues, resulting in enhanced system reliability.
Education
B.S. - Cybersecurity and Information Assurance
Western Governors University
UTAH12.2027
GED -
ReStart Academy (Argus Community)
The Bronx, NY04.2015
Skills
- IAM Tools: Basic knowledge of Keycloak, OpenLDAP, AWS IAM, Microsoft Entra ID
- Basic understanding of LDAP and SAML
- Security: RBAC, MFA, Least Privilege, Access Control, Privileged Access Management (PAM)
- AWS IAM policy management
- IT Tools: Git, Microsoft Office Suite, Adobe Premiere Pro, Davinci Resolve
Certification
- CompTIA A+
- AWS Certified Solutions Architect
- Comptia Security + (To be expected)
Languages
English
Full Professional
Timeline
IAM Analyst (Hands-on Project)
PlayJtech
07.2025 - Current
Security Supervisor
JC Protection LLC
04.2021 - 06.2022
Camera Operator & Technical Assistant
Moorshotz LLC
03.2018 - Current
IT Support Technician
Cyber Internet Café
02.2006 - 12.2013
GED -
ReStart Academy (Argus Community)
B.S. - Cybersecurity and Information Assurance
Western Governors University