Joshua A. Johnson
Software Developer
Appleton,WI
Summary
Professional software developer with background in creating innovative software solutions and optimizing systems for improved performance. Proven ability to collaborate effectively within team environments and adapt to evolving project requirements. Known for technical expertise in programming languages and strong commitment to achieving project goals.
Overview
2025
2025
years of professional experience
Work History
Software Developer
Alta Resources
01.2020 - Current
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
- Enhanced user experience through designing and implementing user-friendly interfaces.
- Updated old code bases to modern development standards, improving functionality.
- Optimized application performance by conducting regular code reviews and refactoring when necessary.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
- Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
Operations Analyst
Alta Resources (Johnson & Johnson)
07.2017 - 01.2020
- Responsible for collecting, analyzing, and reporting operational, quality performance, and financial metrics for daily operation management and weekly and monthly reporting
- Utilize my skills in Visual Basic to create custom programs for more clear, concise and usable reports surrounding highly convoluted data outputs and processes
- Frequently writing complex queries from and in MS SQL Server Management Studio in an effort to collect and analyze large volumes of data
- Accurately communicate program metrics using a variety of data visualization tools
- Utilize client owned instance of QlikView
- Created the FPA MACRO for Salesforce
- Create and maintain Access databases for the Brand Champion team to build insights and marketing metrics
- Developed MBO metrics (On-Time Completion Rate for MC Tasks)
- Extensive work with MasterControl IT to help resolve known defects with the system
- Developed a new inventory management process for J&J Fulfillment
- Created a robust Inventory Management Excell program
- Created validation for the Inventory Management Excell program
- Developed obtainable and measurable metrics/goals for fulfillment inventory record accuracy
Quality Assurance Analyst
Alta Resources (Johnson & Johnson)
11.2015 - 11.2017
- Responsible for leading and providing daily oversight of client’s quality initiatives and ensure applicable compliance to procedures and regulations
- Analyze metrics and reporting data to identify root cause on quality trends and create action plans of identified non-conformance and CAPA’s
- Developed Quality & Compliance MBO Metrics and Quality Improvement Process
- Created a Quality Dashboard to clearly communicate analysis to leaders within the organization
- Conduct new hire training (MasterControl I & II, GMP, Coaching Process)
- MasterControl System Administrator / Document Control Leader Backup
Compliance Care Specialist
Alta Resources (Johnson & Johnson)
06.2015 - 11.2015
- Provided customer support to questions and concerns about the client’s products
- Ensured proper documentation of information provided and escalated contacts as necessary
Member Service Supervisor/Accounting Associate
SAM’s Club
10.2014 - 06.2015
- As a Member Service Supervisor, provide support and leadership to the Member service cashiers and Member service associates, by being readily available to assist in resolving member issues, and help to drive sales
- Maintain one-on-ones with selected team of cashiers, discuss performance, areas of opportunity, and any other issues
- Provide support to the Member Service Manager, by meeting and implementing any new procedures, policies, and sales plans
- Sit in, and perform coaching’s, as well as yearly performance reports with selected associates
- As an Accounting Associate, prepare daily deposits, maintain cash flow in and out of specific accounts, as well as maintaining the Clubs total bank
- Investigate and correct any and all overs and shorts, write and distribute control slips as needed
- Ensure that the quality of the work is unparalleled, as the responsibility of the accounts, and funds in and out of the Club is the responsibility of the Business Office/Accounting team
- Communicate all necessary information with team on a daily basis, as well as management
Manager Trainee Quality/Operations Support, BioLife Plasma Services
Baxter Healthcare
11.2006 - 04.2014
- Provide management and quality management support to centers throughout the United States while learning operational procedures of the business, to include: financial, marketing, administrative, regulatory, quality, personnel, etc
- Monitor donation process to ensure plasma collection is performed consistently according to cGMP and other regulatory agencies
- Ensured that all FDA regulations were adhered by following all applicable cGMP’s
- Organized and facilitated management and staff meetings, administered KRONOS time keeping system, year-end reviews and conducted interviews in manager’s absence
- Gathered data to increase donation potential at key intervals while ensuring maximum capacity was not exceeded
Center Supervisor/Auto-C Tech, BioLife Plasma Services
Baxter Healthcare
04.2014
- Day-to-day management of production areas including donor flow, along with weekly and monthly Supervisor reviews of documentation and maintenance
- Regularly meet with staff members one-on-one for personal and professional development
- Opening and closing duties as assigned
- Helped open the Mentor, OH center in 2012 and was promoted to Center Supervisor within three months of transfer
- Played a vital role in a FDA Pre-Licensure Inspection with three CBER Inspectors that resulted in no 483
- Involved in the hiring process including over 60 interviews, as well as involvement in the process for six employee terminations
- Responsible for new donor processing time as the center’s metric leader, developing and maintaining processes that ensure new donors are processed quickly and efficiently
- Fully trained in OM 1 and 2 job skills, and attended Management Essential classes in Columbus, OH for two consecutive years
- Was the resident expert in C3ME, including checking the system on a daily basis to ensure that all equipment issues have been resolved, or were being handled
- Accountable as the primary Auto-C tech for a 60 bed center with refurbished machines, in less than one year repaired 57 machines, installed and set up 24 new machines including getting them set up in C3ME
MPCT/Auto-C Tech, BioLife Plasma Services
Baxter Healthcare
- Responsible for representing the management team, by leading and focusing on the donor floor, medical history, and sample prep ensuring that all daily tasks get completed in all areas
- Played pivotal role in setting up Mentor, OH center, including warehouse, sample prep, and donor floor areas
- Took lead in 5S of all areas of the new center
- Responsible for job skill training as a certified trainer in all areas of the center in both Clarksburg WV and Mentor OH
- Accountable for yield as chairperson of the Yield Committee in the Clarksburg center
SPCT, BioLife Plasma Services
Baxter Healthcare
- Performing successful venipunctures to collect plasma, while keeping focusing on the center metrics, as well as maintaining and monitoring a section of six donors
- Promoted to trainer on Donor Floor within 90 days of employment
- Was trained in all three areas within first six months of employment
- Sent to Tampa, FL, for Auto-C Tech Certification
Education
Bachelor of Science - Computer Science
Rasmussen University
Online03-2027
BA - Physics and Mathematics
West Virginia University
Morgantown, WV12.2010
Specialized Associates of Applied Science - Medical Assistant
West Virginia Junior College
Bridgeport, WV12.2008
Skills
- Python
- Java
- JavaScript
- C#/NET
- Anaconda
- SQL
- MS SQL Server Management Studio
- Azure DevOps
- Postman
- Anaconda (Python Distribution)
References
References provided immediately upon request.
Professionalsummary
FDA, EMA, PPTA, PQAG, CLIA/COLA, OSHA, EHS, Lean Management/Warehousing, Value Stream Mapping, DMAIC Problem Solving, 5S/5Y, Kaizen Events, MS Office Suite, VBA/VBE, MS SQL Server Management Studio, Power BI, HTML, CSS, Custom UI Editor for MS Office
Timeline
Software Developer
Alta Resources
01.2020 - Current
Operations Analyst
Alta Resources (Johnson & Johnson)
07.2017 - 01.2020
Quality Assurance Analyst
Alta Resources (Johnson & Johnson)
11.2015 - 11.2017
Compliance Care Specialist
Alta Resources (Johnson & Johnson)
06.2015 - 11.2015
Member Service Supervisor/Accounting Associate
SAM’s Club
10.2014 - 06.2015
Center Supervisor/Auto-C Tech, BioLife Plasma Services
Baxter Healthcare
04.2014
Manager Trainee Quality/Operations Support, BioLife Plasma Services
Baxter Healthcare
11.2006 - 04.2014
BA - Physics and Mathematics
West Virginia University
Specialized Associates of Applied Science - Medical Assistant
West Virginia Junior College
MPCT/Auto-C Tech, BioLife Plasma Services
Baxter Healthcare
SPCT, BioLife Plasma Services
Baxter Healthcare
Bachelor of Science - Computer Science
Rasmussen University
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