Joshua Alanis
Madera,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I am a motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success.
Overview
13
13
years of professional experience
Work History
Meat Department Manager
Food 4 Less Supermarket
Maders, CA
03.2013 - Current
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Coached team members on equipment safety, food handling and merchandising techniques.
- Packed display case with meat and poultry products, checking price tags for accuracy.
- Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
- Monitored inventory usage, placed supply orders and oversaw stocking of new goods.
- Established loyalty, executing flawless customer engagement to drive client retention.
- Used empathy and persuasive negotiation skills to deliver positive customer experience.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Coached staff on strategies to enhance performance and improve customer relations.
- Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
Education
Associate of Arts - Economics
Reedley College
Reedley, CA06.2020
Bachelor of Arts - Economics
California State University, Fresno
Fresno, CA05-2024
Skills
- Documentation and Reporting
- Onboarding and Orientation
- Revenue Forecasting
- Team Building
- Supply Ordering
- Computer Skills
- Customer Service
Timeline
Meat Department Manager
Food 4 Less Supermarket
03.2013 - Current
Associate of Arts - Economics
Reedley College
Bachelor of Arts - Economics
California State University, Fresno