Joshua Delagarza Aldaco
Hesperia,USA
Work Preference
Summary
Community Manager with 8+ years of experience driving substantial user retention, Community Development, and engagement for multiple Indie gaming projects/Volunteer Projects. Expert in leadership, strategic planning, and data analysis, fostering vibrant and supportive gaming communities. Proven track record in moderating and enhancing user experience, specializing in Indie Game Development Community Management and Competitive Gaming Community Management i.e Live services.
Diligent Community Manager with proven ability to foster and grow engaging online communities. Successfully managed and moderated various online platforms, ensuring active member participation and positive community interactions. Demonstrated expertise in conflict resolution and content creation to enhance user experience.
Experienced with community engagement, ensuring vibrant and active online spaces. Utilizes conflict resolution and content creation to maintain positive and inclusive environment. Track record of fostering member participation and loyalty through strategic communication and interaction.
Overview
1
1
Language
1
1
Certification
11
11
years of professional experience
Work History
Property Inspector
CrimsonBlu/Aldaco Inspections.
Hesperia, CA
07.2026 - Current
- Conducted thorough property inspections to assess compliance with local codes and standards.
- Evaluated structural integrity and identified potential hazards in residential and commercial properties.
- Documented inspection findings with detailed reports, enhancing communication with clients and stakeholders.
- Coordinated with contractors to ensure timely resolution of identified issues during inspections.
- Implemented quality control measures to enhance accuracy of inspection processes and reporting standards.
- Gathered data, physical samples, and photographic evidence of alleged issues.
- Inspection of around 100+ Properties a month.
E-Sports Team Coordinator
Action Youth America
Hesperia, CA
08.2024 - Current
- Coordinated with event organizers to ensure timely registration and participation in yearly tournaments ranging from 2-3 Youth Tourneys a year.
- 8+ months of fostering supportive environment for players to improve their skills and communication.
- Maintained safe, positive, and inclusive environment for all athletes and staff members.
- Managed equipment inventory of 2,000$+, ensuring that all necessary supplies were available for practices and games with 0 issues.
- Assessed athlete performance and provided constructive feedback during practices and games, resulting in nearly 70% improved win rate.
- Facilitated 1-2 weekly team meetings to discuss goals, expectations, and individual progress throughout season.
Community Manager
Paradox Arc
Remote
07.2020 - 08.2024
- Managed 9+ gaming projects, overseeing community engagement for tens of thousands of members across multiple genres of gaming as Lead CM overseeing all phases of development.
- Formed and led 5+ Global moderator teams, ensuring 24/7 community support across multiple time zones, fostering a positive gaming environment.
- Developed community engagement strategies to enhance user interaction and satisfaction.
- Managed content calendars for social media platforms, ensuring timely and relevant posts.
- Spearheaded community growth strategies based on current trends while working independently with minimal guidance, resulting in substantial user retention and engagement for tens of thousands of members across 9+ gaming projects.
- Recruited Streamers and Content Creators with mass market appeal to a comprehensive Curator Program dedicated to putting out brand-established content.
- 4+ years of Specialized experience in Community Management for Indie Gaming Development across multiple genres.
- Experienced in working with non-fluent English speaking Developers to bring their vision of their games to an English-speaking audience.
Community Manager
N/A - Community Manager, Freelance
Remote
08.2015 - 06.2021
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
- Helped build and established over 30+ Different Online Gaming Communities primarily within the MMORPG/Competitive gaming Genre.
- Addressed and resolved Community complaints and inquiries, maintaining high satisfaction.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Increased community participation in volunteer events, coordinating with various organizations to offer wide range of opportunities.
Education
High School Diploma -
Oak Hills Highschool
Hesperia, CA01.2010
Skills
- Specialized in Indie/Small budget projects
- Data Analysis
- Project Management
- Content Creation
- Moderation
- Discord Infrastructure
- Daily Operations Management
- Staff Training
- Customer Support
- Client Relations
- Schedule Coordination
- Team management
- Staff development
Accomplishments
- Collaborated with team Dreamsite Games in the development of Across the Obelisk from Early Access to 1.0 Launch.
- Collaborated with team Rocket Flair Studios in the development of Surviving the Abyss from Early Access to 1.0 Launch
- Collaborated with Team Kodo Linija in the development of Stardeus from 0.1.2 to 0.11.
- Resolved product issues through consumer testing and community outreach.
- Collaborated with Team Kyy Games in the development of Knights of Pen and Paper 3 from Early Access to 1.0 Launch.
- Supervised team of 20+ staff members across the Globe operating on several different Timezones.
Certification
Community Manager, Freelance, Work-at-home, 2015-08-01, 2021-06-01
LANGUAGE
English - Native
Timeline
Property Inspector
CrimsonBlu/Aldaco Inspections.
07.2026 - Current
E-Sports Team Coordinator
Action Youth America
08.2024 - Current
Community Manager
Paradox Arc
07.2020 - 08.2024
Community Manager
N/A - Community Manager, Freelance
08.2015 - 06.2021
High School Diploma -
Oak Hills Highschool
ETHNICITY
Native American/Hispanic/White
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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PERSONAL INFORMATION
- Title: Community Manager
- Driving License: F344267
Software
Discord
Mircosoft Teams
Mircosoft Office
EXCEL