Summary
Work History
Education
Skills
Interests
Timeline
Generic

Joshua Alexander

The Bronx

Summary

Dynamic and dedicated restaurant professional with a proven track record at Agavee, excelling in customer service and problem-solving. Recognized for enhancing guest engagement and satisfaction through attentive service and meticulous order accuracy. Skilled in time management and maintaining cleanliness, fostering a welcoming dining environment that encourages repeat business.h

Work History

Restaurant Waiter

Agavee
02.2025 - 06.2025
  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Processed orders accurately, maintaining attention to detail during busy shifts.
  • Collaborated with kitchen staff to ensure timely food delivery and presentation.
  • Assisted in training new team members on menu items and service protocols.
  • Managed cash register operations, handling transactions efficiently and accurately.
  • Adapted quickly to changing customer needs and high-pressure situations.
  • Developed strong relationships with regular customers, enhancing overall dining experience.
  • Maintained cleanliness of dining area, adhering to health and safety standards.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.

Education

High School Diploma -

Ivanna Eudora Kean High School
05-2025

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Problem-solving
  • Guest engagement
  • Attention to detail
  • Decision-making
  • Professional appearance
  • Time management
  • Basic math

Interests

  • Gym Workouts

Timeline

Restaurant Waiter

Agavee
02.2025 - 06.2025

High School Diploma -

Ivanna Eudora Kean High School
Joshua Alexander