Overview
Work History
Education
Skills
Timeline
Generic

Joshua Allen

Strabane,AR

Overview

23
23
years of professional experience

Work History

District Sales Manager

O’Connor Dist
08.2005 - Current
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
  • Tracked weekly sales to develop detailed reports for senior leadership, using [Software].
  • Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
  • Resolved complex problems impacting sales management by implementing cost-effective strategies.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Shift Supervisor

Office Depot Inc
02.2001 - 10.2004
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Applied security, safety and loss prevention strategies during shifts.
  • Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
  • Prepared, calibrated, and monitored production levels to achieve targets.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

No Degree - Business

South Arkansas Community College
El Dorado, AR

No Degree - Business

Southern Arkansas University
Magnolia, AR

Skills

  • Local Market Conditions
  • Staff Management
  • Profit Target Achievement
  • Goals and Performance
  • Team Routing
  • Vendor Management
  • Operational Efficiency
  • Revenue Growth
  • Customer Needs Assessments
  • Product Allocation
  • Sales Expertise
  • Product and Service Sales
  • Account and Territory Management
  • Direct Sales
  • Customer Service and Assistance
  • Sales Team Leadership
  • Sales Records Management

Timeline

District Sales Manager

O’Connor Dist
08.2005 - Current

Shift Supervisor

Office Depot Inc
02.2001 - 10.2004

No Degree - Business

South Arkansas Community College

No Degree - Business

Southern Arkansas University

Similar Profiles

CREATE PROFILE
Joshua Allen