Joshua Almaraz
Washburn
Summary
Proven track record in enhancing customer relationships and teamwork, notably at Community Honda. Leveraged customer service excellence and problem-solving skills to increase sales revenue and improve store performance. Demonstrated adaptability and goal-oriented approach, consistently achieving targets through effective collaboration and an outgoing personality. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
10
10
years of professional experience
Work History
Sales Associate
Community Honda
03.2017 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
Snow Removal
Professional Lawn Care
11.2017 - 03.2019
- Demonstrated versatility in adapting to various janitorial tasks, including occasional outdoor maintenance such as snow removal or leaf cleanup.
- Performed seasonal maintenance tasks such as leaf raking, snow removal, and lawn care to maintain an attractive appearance throughout the year.
- Assisted in snow removal operations during winter months to maintain safe access to park facilities for visitors.
- Assisted in snow removal tasks during winter months, contributing to safe driving conditions for local residents.
- Ensured safety during snow removal operations by using appropriate equipment and adhering to established protocols.
Sales Associate
Witham Auto
11.2017 - 03.2018
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Finish Line, Inc
11.2015 - 03.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Laborer
Black Hawk Rental
04.2016 - 10.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Loaded and unloaded materials onto trucks and trailers.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
Coach
Waterloo Leisure Services
04.2015 - 10.2016
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
Education
No Degree - Marketing
Hawkeye Community College
Waterloo, IAHigh School Diploma -
Waterloo West High School
Waterloo, IA05.2015
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Relationship Building
- Outgoing Personality
Accomplishments
2021 Honda Sales Silver Membership
2024 Cedar Valley Best Of The Best Sales People
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Snow Removal
Professional Lawn Care
11.2017 - 03.2019
Sales Associate
Witham Auto
11.2017 - 03.2018
Sales Associate
Community Honda
03.2017 - Current
Laborer
Black Hawk Rental
04.2016 - 10.2016
Sales Associate
Finish Line, Inc
11.2015 - 03.2018
Coach
Waterloo Leisure Services
04.2015 - 10.2016
No Degree - Marketing
Hawkeye Community College
High School Diploma -
Waterloo West High School
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