Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Almodovar

Florence,AL

Summary

Dynamic Shift Lead with a proven track record at Sodexo Magic Disneyland, excelling in operations management and staff development. Demonstrated expertise in inventory management and employee training, enhancing team performance and customer satisfaction. Achieved significant improvements in productivity and quality control, leveraging industry expertise and a commitment to excellence.

Reliable Shift Leader with almost 20 years in the food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

17
17
years of professional experience

Work History

Main Grill Cook

Wendys International
04.2022 - Current
  • Completed daily food preparation and expedited service during bustling business hours.
  • Conducted daily sanitizing and cleaning procedures at end of each shift before securing building.
  • Worked closely with kitchen staff to produce weekly schedule of shifts and duties.
  • Utilized kitchen equipment to meet temperature requirements and proper display.
  • Followed proper food handling procedures established by [Area of certification].
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Engaged customers through attractive display of desserts and appetizers on display table near entrance.
  • Adjusted gas and electric grills to specified temperatures for quality food output.
  • Distributed food to team members with efficiency in high-volume environment.
  • Grilled meats and seafood to customer specifications.
  • Cleaned and maintained kitchen equipment regularly.
  • Provided support to crew members through all facets of food preparation and delivery.
  • Stored and handled goods correctly to maintain freshness and condition.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Verified order accuracy and quality ahead of service to maintain standards.
  • Communicated staffing, customer needs and kitchen inventory to company management.
  • Carefully identified and notified patrons of any potential food allergens.
  • Stocked and organized kitchen supplies and equipment by lifting 50 pounds and arranging items.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.

Shift Lead

Sodexo Magic Disneyland
09.2007 - 07.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Trained and mentored new employees to maximize team performance.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Frequently inspected production area to verify proper equipment operation.
  • Collected, arranged, and input information into database system.

Education

Associate of Science - Psychology

Santiago Canyon College

High School Diploma -

La Serra High School
Fullerton
06-2007

Skills

  • Production leadership
  • Productivity monitoring
  • Operations monitoring
  • Loss prevention
  • Guest service
  • Staff development
  • Employee training
  • Sales proficiency
  • Performance improvement
  • Quality control
  • Resource allocation
  • Staff motivation
  • Work delegation
  • Staff supervision
  • Workplace safety
  • Knowledge sharing
  • Staff onboarding
  • Rules enforcement
  • Shift leadership
  • Regulatory compliance
  • Inventory management
  • Daily reporting
  • Team motivation
  • Industry expertise
  • Scheduling expertise
  • Crew coordination
  • Operations management

Timeline

Main Grill Cook

Wendys International
04.2022 - Current

Shift Lead

Sodexo Magic Disneyland
09.2007 - 07.2018

Associate of Science - Psychology

Santiago Canyon College

High School Diploma -

La Serra High School
Joshua Almodovar