Joshua Ames

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors and suppliers.
• Analyzed and reported on key performance metrics to senior management.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.

• Mentored junior staff members, helping them develop their skills and advance in their careers.
• Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
• Streamlined report writing processes, allowing for quicker turnover and more accurate record-keeping.
• Mentored junior officers, providing guidance and support to foster professional development and career progression.
• Generated reports detailing findings and recommendations.

• Mentored junior staff members, helping them develop their skills and advance in their careers.
• Improved department efficiency by streamlining and implementing policies and processes.
• Mentored junior officers, providing guidance and support to foster professional development and career progression.

• Attend to emergency situations such as accidents, alarms and suspicious activity as first responder.
• Coached and directed junior team members on performance

and policies implementation. Covered security areas as backup for front-line officers.

• Investigated criminal and traffic offenses.

Apprehended suspects, prepared case reports and testified in courtroom hearings.

• Assessed crime scenes upon arrival and secured areas.

Conducted road blocks and check points for MTS property Secured detained/ arrested person's for Code Compliance Inspectors/ Vehicle Transport.

• Prepared daily reports for use of force, arrest, work comp, chain of command updates.
• Daily briefing and officer schedules.
• Special detail Camp Team.

• Wrote reports detailing events and people involved.

Patrolled and worked with citizens to reduce crime in area.

• Investigated offenses and arrested offenders of law.
• Trained officers in skills to improve outcomes of calls and routine patrols.
• School Resource Officer Sweetwater Unified
• K-9 handler.
• Supervised security officers

• Government contractor.
• Prisoner Transport/City of Carlsbad.
• Military Housing.

• Backed up patrol officers during difficult stops or to answer complex questions.
• Evaluated officer performance during shifts, identifying areas for improvement and providing constructive feedback for continuous development.
• Mentored junior officers, providing guidance on proper police procedures and promoting professional growth.
• Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.