Joshua Apodaca

Alamogordo,NM

Summary

Dedicated Home Care Provider with a strong background in compassionate caregiving at Mountain Shadows Community Homes. Proven expertise in patient care and safety assessments, ensuring high-quality support. Recognized for effective communication and meticulous documentation, enhancing client satisfaction and well-being. Committed to fostering a safe and nurturing environment for all clients.

Work History

Home Care Provider

Mountain Shadows Community Homes

2018 - 2021

Followed safety protocols to maintain a secure work environment for all personnel.
Assisted skilled tradespeople in various construction activities, enhancing team productivity.
Operated heavy machinery to complete excavation and site preparation tasks efficiently.
Conducted routine inspections of tools and equipment to ensure proper functionality and safety compliance.
Collaborated with team members to execute project plans according to specifications and timelines.
Maintained clean and organized job sites, adhering to environmental regulations and standards.
Installed structures and fixtures following blueprints, ensuring accuracy in measurements and placements.
Participated in training programs to improve technical skills and understanding of construction processes.
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Gathered and disposed of worksite debris to remove safety hazards.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Assisted with basic carpentry work such as installing wooden floors and crown molding.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Assisted with successful, time-sensitive renovations of various structures.

Cook

Chili's

2012 - 2018

Prepared and cooked menu items according to established recipes and presentation standards.
Maintained cleanliness and organization of kitchen areas, adhering to health and safety regulations.
Assisted in inventory management, ensuring adequate stock levels of ingredients and supplies.
Collaborated with team members to deliver timely service during high-volume periods.
Executed daily food prep tasks efficiently, contributing to overall kitchen workflow.
Monitored cooking times and temperatures to ensure food quality and safety standards were met.
Trained new kitchen staff on cooking techniques and safety protocols, fostering a collaborative environment.
Implemented process improvements that enhanced kitchen efficiency and reduced waste levels.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Communicated closely with servers to fully understand special orders for customers.
Streamlined kitchen operations with effective communication and collaboration among team members.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Construction Worker

Desert Utility

2007 - 2011

Followed safety protocols to maintain a secure work environment for all personnel.
Assisted skilled tradespeople in various construction activities, enhancing team productivity.
Operated heavy machinery to complete excavation and site preparation tasks efficiently.
Conducted routine inspections of tools and equipment to ensure proper functionality and safety compliance.
Collaborated with team members to execute project plans according to specifications and timelines.
Maintained clean and organized job sites, adhering to environmental regulations and standards.
Installed structures and fixtures following blueprints, ensuring accuracy in measurements and placements.
Participated in training programs to improve technical skills and understanding of construction processes.
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Gathered and disposed of worksite debris to remove safety hazards.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Assisted with basic carpentry work such as installing wooden floors and crown molding.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Assisted with successful, time-sensitive renovations of various structures.

Customer Service Representative

1800 Floweres

2000 - 2006

Responded to customer inquiries via phone and email, ensuring timely resolution of issues.
Processed orders accurately and efficiently, contributing to overall customer satisfaction.
Assisted customers in selecting products based on preferences and needs, enhancing their shopping experience.
Maintained detailed records of customer interactions and feedback for continuous improvement initiatives.
Collaborated with team members to streamline processes, improving response times for customer requests.
Utilized CRM software to track customer interactions, ensuring consistency in service delivery.
Developed a knowledge base of products and services, providing accurate information to customers promptly.
Implemented best practices in handling complaints, leading to increased customer retention rates.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Pyscology

Nmsu

Alamogordo, NM

High School Diploma - Basic

Academy Del Sol