Summary
Work History
Education
Skills
Timeline
Generic

Joshua Apodaca

Alamogordo,NM

Summary

Dedicated Home Care Provider with a strong background in compassionate caregiving at Mountain Shadows Community Homes. Proven expertise in patient care and safety assessments, ensuring high-quality support. Recognized for effective communication and meticulous documentation, enhancing client satisfaction and well-being. Committed to fostering a safe and nurturing environment for all clients.

Work History

Home Care Provider

Mountain Shadows Community Homes
2018 - 2021
  • Followed safety protocols to maintain a secure work environment for all personnel.
  • Assisted skilled tradespeople in various construction activities, enhancing team productivity.
  • Operated heavy machinery to complete excavation and site preparation tasks efficiently.
  • Conducted routine inspections of tools and equipment to ensure proper functionality and safety compliance.
  • Collaborated with team members to execute project plans according to specifications and timelines.
  • Maintained clean and organized job sites, adhering to environmental regulations and standards.
  • Installed structures and fixtures following blueprints, ensuring accuracy in measurements and placements.
  • Participated in training programs to improve technical skills and understanding of construction processes.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Assisted with successful, time-sensitive renovations of various structures.

Cook

Chili's
2012 - 2018
  • Prepared and cooked menu items according to established recipes and presentation standards.
  • Maintained cleanliness and organization of kitchen areas, adhering to health and safety regulations.
  • Assisted in inventory management, ensuring adequate stock levels of ingredients and supplies.
  • Collaborated with team members to deliver timely service during high-volume periods.
  • Executed daily food prep tasks efficiently, contributing to overall kitchen workflow.
  • Monitored cooking times and temperatures to ensure food quality and safety standards were met.
  • Trained new kitchen staff on cooking techniques and safety protocols, fostering a collaborative environment.
  • Implemented process improvements that enhanced kitchen efficiency and reduced waste levels.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Construction Worker

Desert Utility
2007 - 2011
  • Followed safety protocols to maintain a secure work environment for all personnel.
  • Assisted skilled tradespeople in various construction activities, enhancing team productivity.
  • Operated heavy machinery to complete excavation and site preparation tasks efficiently.
  • Conducted routine inspections of tools and equipment to ensure proper functionality and safety compliance.
  • Collaborated with team members to execute project plans according to specifications and timelines.
  • Maintained clean and organized job sites, adhering to environmental regulations and standards.
  • Installed structures and fixtures following blueprints, ensuring accuracy in measurements and placements.
  • Participated in training programs to improve technical skills and understanding of construction processes.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Assisted with successful, time-sensitive renovations of various structures.

Customer Service Representative

1800 Floweres
2000 - 2006
  • Responded to customer inquiries via phone and email, ensuring timely resolution of issues.
  • Processed orders accurately and efficiently, contributing to overall customer satisfaction.
  • Assisted customers in selecting products based on preferences and needs, enhancing their shopping experience.
  • Maintained detailed records of customer interactions and feedback for continuous improvement initiatives.
  • Collaborated with team members to streamline processes, improving response times for customer requests.
  • Utilized CRM software to track customer interactions, ensuring consistency in service delivery.
  • Developed a knowledge base of products and services, providing accurate information to customers promptly.
  • Implemented best practices in handling complaints, leading to increased customer retention rates.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Pyscology

Nmsu
Alamogordo, NM

High School Diploma - Basic

Academy Del Sol
Alamogordo, NM
08.2017

Skills

  • Patient care
  • Compassionate caregiving
  • Meal preparation
  • Housekeeping
  • Patient transportation
  • First aid and safety
  • Housekeeping tasks
  • Wound care
  • Client documentation
  • Nutrition monitoring
  • Medication monitoring
  • Pain management
  • Home safety assessments

Timeline

Home Care Provider

Mountain Shadows Community Homes
2018 - 2021

Cook

Chili's
2012 - 2018

Construction Worker

Desert Utility
2007 - 2011

Customer Service Representative

1800 Floweres
2000 - 2006

Pyscology

Nmsu

High School Diploma - Basic

Academy Del Sol

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Joshua Apodaca