JOSHUA ARMSTRONG
New York,NY
Summary
Passionate and knowledgeable retail industry professional with a strong background in Customer Services. Skilled in maintaining product quality, ensuring regulatory compliance, and delivering exceptional customer experiences. Adept at working in fast-paced, highly regulated environments while fostering a culture of safety, integrity, and innovation. Seeking to contribute expertise and dedication to a forward-thinking cannabis company committed to excellence and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
City Park Worker & Crew Chief
City Parks Department
01.2019 - 09.2019
- Operated sanitation equipment to maintain cleanliness in public parks and facilities.
- Conducted routine inspections to ensure compliance with health and safety standards.
- Led initiatives for enhancing park aesthetics through regular maintenance and landscaping support.
Retail Worker
Toys & Stationary
02.2015 - 07.2018
- Provided exceptional customer service, assisting shoppers with product selection and inquiries.
- Managed inventory levels, ensuring accurate stock availability on sales floor.
- Operated point-of-sale systems efficiently, processing transactions and handling cash accurately.
Overnight Stocker
Five And Below
12.2013 - 06.2014
- Stocked shelves efficiently to maintain organized product displays.
- Collaborated with team members to optimize stock placement for customer accessibility.
- Monitored inventory levels and communicated replenishment needs to management.
Food Delivery Driver
Papa John's Pizza
02.2013 - 08.2013
- Delivered food orders efficiently while adhering to safety regulations and company standards.
- Navigated local routes effectively to ensure timely delivery of customer orders.
- Communicated with customers to confirm order details and enhance service satisfaction.
Education
GED -
GED Program
Skills
- Customer Service
- Salesmanship
- Communication
- Attention to Detail
- Cash Handling
- Problem-Solving
- Regulatory Compliance
- Safety & Security
- Decontamination procedures
- Emergency response
Certification
- Licensed CPR - 2019
Timeline
City Park Worker & Crew Chief
City Parks Department
01.2019 - 09.2019
Retail Worker
Toys & Stationary
02.2015 - 07.2018
Overnight Stocker
Five And Below
12.2013 - 06.2014
Food Delivery Driver
Papa John's Pizza
02.2013 - 08.2013
GED -
GED Program