Joshua Aurdos
Clarksburg,MD
Summary
Operations professional with strong background in streamlining processes and optimizing efficiency. Demonstrates robust focus on team collaboration and consistently meets organizational goals. Adaptable and reliable with skills in project management, data analysis, and problem-solving. Known for clear communication, strategic thinking, and results-driven approach.
Experienced with optimizing operational workflows to improve efficiency. Utilizes strong analytical skills to identify and resolve issues promptly. Track record of leveraging communication and teamwork for successful project execution.
Overview
4
4
years of professional experience
Work History
Operations Associate
United States Pharmacopeia: PQM
04.2022 - 03.2025
- Compiled and tracked quarterly/yearly budgets, anticipated donor funds, and sub-award modifications
- Analyzed and monitored financial data to ensure efficient spending of program funds and sufficient funds for program operations
- Supported and tracked field office procurement efforts and processes work orders for program consultants on a week-to-week basis
- Implemented and managed our Planview account, which monitors and visualizes budgeted staff level of effort across ~30 projects within PQM+ as a means to optimize our yearly budget forecast system
- Managed recruitment efforts for PQM+ across 14+ countries; point of contact between field hiring managers and home office
- Managed onboarding for all PQM+ new hires as well as orientation training for new hires in coordination with HR, our education department, and our benefits department
- Managed contract onboarding for consultancies and hires through Professional Employee Organizations
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Improved operational efficiency by implementing new processes and streamlining existing workflows.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines.
Project Lead
BillingNav
06.2021 - 04.2022
- Point of contact between clients, healthcare providers, and the BillingNav team; responsible for addressing specific client concerns such as overdue bill collections, billing statuses, and system troubleshooting
- Processed client data acquisition and migration through Zoho and Suitedash for around 1000+ clients
- Managed payroll system through Gusto and collected all expenses/vendor payments
- Created data visualizations for all weekly company-wide deliverables
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
Project Assistant
Project Maple, BuildClinical, Cayaba Care, Patriot Family Homes
09.2020 - 06.2021
- BuildClinical - Worked with researchers from major Universities and government entities to effectively market research studies to prospective participants of specified demographics (using Meta, YouTube, and Google ads)
- Cayaba Care - Created and managed Cayaba Care’s social media efforts while recruiting key staff (Nurse practitioners, Nurses, Social Workers, Developers, Billing Managers, etc.) and screening upwards of 500+ candidates
- Patriot Family Homes - Provided market research for cost-efficient growth of the company and supported the HR team on onboarding, employee contracts, and leasing agreements
- Completed multiple tasks simultaneously to optimize project completion.
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
Education
B.S. - Kinesiology and Exercise Science
University of Maryland At College Park
College Park, MD05.2020
MDiv - Christian Ministry
The Southern Baptist Theological Seminary
Louisville, KY01.2027
Skills
- Zoho
- Recruitment (Linkedin, Indeed, etc)
- Ads (Meta, YouTube, Google)
- Suitedash
- Gusto
- Photoshop
- Canva
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Operations Associate
United States Pharmacopeia: PQM
04.2022 - 03.2025
Project Lead
BillingNav
06.2021 - 04.2022
Project Assistant
Project Maple, BuildClinical, Cayaba Care, Patriot Family Homes
09.2020 - 06.2021
B.S. - Kinesiology and Exercise Science
University of Maryland At College Park
MDiv - Christian Ministry
The Southern Baptist Theological Seminary
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