Joshua Badger
Logan,UT
Summary
Highly motivated Student Services Coordinator and Marketing Representative with over 4 years of diverse experience in higher education, marketing, and client relations. Proven expertise in student advising, team leadership, digital marketing, and project management. Skilled in utilizing enterprise resource planning systems and CRM tools like Banner and Microsoft Suite to drive operational efficiency and student engagement. Fluent in Portuguese, with solid leadership experience in both domestic and international settings. Adept at delivering results and managing projects from concept to execution
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Services Coordinator
Utah State University
06.2022 - Current
- Advised/supported over 1000 students in navigating university resources, leading to a 95% satisfaction rate
- Trained and supervised 10+ student employees, improving office efficiency by 20%
- Processed tuition waivers, course audits, and reconciled student accounts to ensure accurate financial records
- Collaborated with multiple departments to streamline student services processes
- Utilized Banner ERP to manage student information and support services
Marketing Representative
American Staffing, Inc.
02.2021 - 06.2022
- Increased client engagement by 15% through targeted outreach, addressing staffing needs for local businesses
- Enrolled over 50 new employees, successfully matching them with long-term employment
- Handled sensitive client and employee data with confidentiality and compliance standards
- Created/ distributed marketing materials, resulting in a 10% increase in prospective employee enrollment
- Maintained detailed records of client interactions using CRM software, ensuring timely follow-ups
Respite Care Worker
Center Counseling
02.2020 - 01.2021
- Provided children/teens behavioral support and respite care, thereby promoting skill development
- Logged daily reports to document progress and tailored support for individual care plans
- Ensured compliance with confidentiality standards while managing patient information
Seminary Student Teacher
The Church of Jesus Christ of Latter-Day Saints
02.2020 - 11.2020
- Taught online and in-person classes for 20+ high school students, using Zoom and Microsoft Suite to deliver quality educational content
- Developed and implemented lesson plans aligned with curriculum objectives, ensuring engagement and understanding
- Utilized Canvas for grading and communication, improving student performance tracking
Marketing Intern
The Dealio
09.2019 - 12.2019
- Managed social media accounts (Facebook, Instagram) for local businesses, increasing client traffic by 25%
- Wrote and published articles for a community website, meeting deadlines and driving readership growth
- Gained hands-on experience in SEO and digital marketing tools like WordPress and Facebook Creator Studio
Education
MBA - Marketing Strategy Leadership And Entrepreneurship
Utah State University
Logan, UT12.2024
Bachelor of Arts - Communications
Brigham Young University - Idaho
Rexburg, ID12.2019
Skills
- Project Management & Leadership
- Student Advising & Support
- Digital Marketing (SEO, SEM, Social Media)
- CRM & ERP Systems (Banner, Microsoft Suite)
- Data Analytics & Reporting
- Cross-Functional Team Collaboration
- Strong Organization
- Behavior Management
- Marketing and promotion
Websites
Volunteer Experience
- Full-time Service Missionary, Mozambique, Africa, 01/01/14, 12/01/15, Fluent in Portuguese, with leadership experience managing a team of six individuals., Trained team members in service delivery and conducted interviews to evaluate performance.
- Project Manager, Boy Scouts of America, 07/01/12, 11/01/12, Managed a 120+ hour community service project, coordinating volunteers and resources to complete key initiatives.
Certification
Griffin Hill Professional Selling Essentials Certification
Griffin Hill Sales Leadership Certification
Hubspot Certification
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Student Services Coordinator
Utah State University
06.2022 - Current
Marketing Representative
American Staffing, Inc.
02.2021 - 06.2022
Respite Care Worker
Center Counseling
02.2020 - 01.2021
Seminary Student Teacher
The Church of Jesus Christ of Latter-Day Saints
02.2020 - 11.2020
Marketing Intern
The Dealio
09.2019 - 12.2019
MBA - Marketing Strategy Leadership And Entrepreneurship
Utah State University
Bachelor of Arts - Communications
Brigham Young University - Idaho