JOSHUA BALDWIN
LOS ANGELES,CA
Summary
To obtain a career as Customer Service Professional where my skills as a team leader can be utilized and developed.
Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Cafeteria Worker
Los Angeles Unified School District
Los Angeles, USA
05.2019 - Current
- Responsible for successfully maintaining basic cafeteria policies and procedures.
- Responsible for maintaining knowledge of methods of preparing and serving large quantities of food.
- Responsible for maintaining proper communication with Team Captains to ensure food and services are properly distributed amongst staff and students.
Cabin Cleaner
G-2 Security
08.2017 - Current
- Responsible for cleaning aircraft interiors including crew rest and bunk areas.
- Responsible for provisioning by ensuring the correct safety card is placed in each seatback.
- Responsible for ensuring linens and headsets are properly provisioned.
- Responsible for ensuring all areas of the aircraft are free of debris.
- Responsible for security searches include searching under passenger seats, tray tables, seatback and life vest pouches for possible lost items.
After-School Program Leader
Arc Experience
Torrance, California
09.2024 - 03.2025
- Developed engaging activities for students in after-school program.
- Supervised daily operations and ensured a safe environment for participants.
- Collaborated with staff to create inclusive lesson plans and activities.
- Assisted in managing student behavior and resolving conflicts effectively.
- Organized materials and resources for various educational projects and games.
- Communicated regularly with parents about student progress and activities.
- Participated in team meetings to discuss program improvements and updates.
- Assisted with homework assignments, projects, and tests.
- Monitored student performance throughout the program duration.
Security Officer
Contemporary Services Corporation
08.2015 - 07.2017
- Responsible for patrolling and safeguarding buildings, facilities, grounds, and equipment.
- Responsible for answering questions and directing visitors/patrons to their assigned/designated area.
- Responsible for assuring that only authorized persons enter buildings, facilities and grounds.
- Responsible for dissuading groups or individuals from vandalizing grounds or causing mischief.
- Responsible for reporting timely and accurate information to Supervision in the event of an investigation.
Poll Worker
State of California
- Responsible clerical tasks such as filing and monitoring voting booths and equipment.
- Responsible for opening and closure of Polling facilities.
- Responsible for distributing information assist voters with voting policies and procedures.
- Responsible for troubleshooting and compiling reports on malfunctioning equipment.
- Responsible for calculating provisional and non-provisional voting ballots before placing in a secure location.
- Responsible for providing quality Customer Service to ensure a balanced and harmonious environment.
Education
college credits - General Education, Administration of Justice
college of the Siskiyou
01.2013
diploma - General Education
jordan high school
07.2012
Skills
- Communication
- Radio Transmitters
- Word
- Excel
- Power Point Presentations
- Leadership
- Passenger transportation
- Customer service
- Aircraft cleaning procedures
- Clean driving record
Timeline
After-School Program Leader
Arc Experience
09.2024 - 03.2025
Cafeteria Worker
Los Angeles Unified School District
05.2019 - Current
Cabin Cleaner
G-2 Security
08.2017 - Current
Security Officer
Contemporary Services Corporation
08.2015 - 07.2017
Poll Worker
State of California
college credits - General Education, Administration of Justice
college of the Siskiyou
diploma - General Education
jordan high school