Joshua Barrett
Gainesville,GA
Summary
Dynamic leader with a proven track record in territory and account development, notably at Enterprise Rent-A-Car. Excelled in coaching and mentoring, enhancing team performance and customer loyalty. Skilled in competitive analysis and business development, achieving significant growth in customer acquisition and relationship building. Demonstrates exceptional decision-making and attention to detail, driving results and fostering a culture of excellence.
Overview
9
9
years of professional experience
Work History
Area Representative
Fellowship Of Christian Athletes
04.2024 - Current
- Designed strategic initiatives to grow ministry in South Hall County.
- Helped carry out the vision and mission of FCA.
- Met with potential partners to cast vision for the ministry and ask them to partner financially with the ministry.
Branch Manager
Enterprise Rent-A-Car
01.2022 - 04.2022
- Assessed employee performance and developed improvement plans.
- Consulted customers to boost product sales and services.
- Resolved various issues impacting sales management and business operations.
- Helped manage and operate 300+ fleet operation with 10+ staff.
Branch Manager
Enterprise Rent-A-Car
01.2021 - 01.2022
- Engaged employees in business processes with positive motivational techniques.
- Maintained friendly and professional customer interactions.
- Boosted sales at the Laconia, Ga location by 20% over the year.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Assistant Manager
Enterprise Rent-A-Car
07.2019 - 01.2021
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Assistant Manager
Enterprise Rent-A-Car
04.2019 - 07.2019
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Management Assistant
Enterprise Rent-A-Car
11.2018 - 04.2019
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Conducted research to assist with routine tasks and special projects.
- Oversaw training and onboarding process for all newly hired employees.
Management Trainee
Enterprise Rent-A-Car
03.2018 - 11.2018
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
1st Grade Teacher Assistant
Lakeview Academy
08.2015 - 01.2018
- Graded and provided feedback on assignments.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Collaborated with instructors to develop engaging lesson plans.
- Helped teachers manage bus loading and unloading.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Education
Bachelor of Science - Sports Management
Toccoa Falls College
Toccoa Falls, GA05.2015
Skills
- Territory Management
- Account development
- Customer Acquisition
- Competitive Analysis
- Business Development
- Coaching and Mentoring
- Customer Service
- Relationship Building
- Branch Operations Management
- Decision-Making
- Attention to Detail
Timeline
Area Representative
Fellowship Of Christian Athletes
04.2024 - Current
Branch Manager
Enterprise Rent-A-Car
01.2022 - 04.2022
Branch Manager
Enterprise Rent-A-Car
01.2021 - 01.2022
Assistant Manager
Enterprise Rent-A-Car
07.2019 - 01.2021
Assistant Manager
Enterprise Rent-A-Car
04.2019 - 07.2019
Management Assistant
Enterprise Rent-A-Car
11.2018 - 04.2019
Management Trainee
Enterprise Rent-A-Car
03.2018 - 11.2018
1st Grade Teacher Assistant
Lakeview Academy
08.2015 - 01.2018
Bachelor of Science - Sports Management
Toccoa Falls College