Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Joshua Barrientos

Seguin,TX

Summary

Ambitious Assistant General Manager brings friendly, outgoing nature over more than 18 years of customer service and management experience. Track record of developing and training support staff and meeting high thresholds for critical quality standards. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, invoicing, dispatching, database management, vendor negotiations and team management. Recognized for exemplary customer service and team collaboration. Performance-driven and industrious attitude with innovative mentality focused on driving company success.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Builder FirstSource
San Antonio, TX
02.2006 - Current
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Conducted regular performance evaluations for employees to ensure quality standards were maintained.
  • Developed and implemented effective strategies to maximize sales and profits.
  • Identified opportunities for cost savings and operational efficiency improvements.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Implemented safety protocols to protect both customers and employees from potential hazards.
  • Collaborated with other departments within the organization to coordinate projects.
  • Assisted in the recruitment process by conducting interviews with prospective candidates.
  • Performed administrative tasks such as filing paperwork, preparing documents.
  • Communicated regularly with suppliers regarding product delivery timelines, pricing information.
  • Motivated and led team members to work together to achieve targets.
  • Managed and mentored staff to carry out operational directives with high productivity and accuracy.
  • Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
  • Supported annual profit goals by streamlining processes and improving staff knowledge of optimal procedures.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Formed and sustained strategic relationships with clients.

Education

Some College (No Degree) - Computer Networking And Telecommunications

San Antonio College
San Antonio, TX

Skills

  • Training and Development Skill
  • Business Operations Background
  • Employee Scheduling
  • Hiring and Recruitment
  • Employee Relations
  • Operations Management
  • Team Leadership Strength
  • Business Operations Knowledge
  • Inventory Control
  • Staff Management
  • Operations Oversight
  • Budget Control

Affiliations

  • Active in community volunteer work, Search and Rescue (SAR) and Search and Recovery.
  • Active in community charity, member of AF&AM #1109 Masonic Lodge

Certification

  • OSHA 10 certified
  • CPR certified
  • First Aid Certified

Timeline

Assistant General Manager

Builder FirstSource
02.2006 - Current

Some College (No Degree) - Computer Networking And Telecommunications

San Antonio College
Joshua Barrientos