Joshua Bartlett
Bozeman,MT
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
10
10
years of professional experience
Work History
Bartender/Server
Bridger Brewing
08.2018 - Current
- Served craft beer and pizza proudly, and promptly with focused attention to guests needs.
- Worked with Aloha POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular guests and travelers alike.
- Followed national, and county health and safety protocols crucial for maintaining safe and sanitary environments for guests and staff.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Helped establish a reciprocally respectful relationship between FOH and BOH.
- Trained new hires for server and bartender positions.
Server/Bartender
The Food Studio
06.2018 - 02.2019
- Served expertly composed, high end catering meals and libations to individuals in various different settings and venues.
- Maintained a polished exterior look and calm demeanor amongst highly stressful situations and lengthy events.
- Assisted in the set up/break down of numerous different banquet/catering and bar arrangements.
- Precisely executed demanding steps of service during meals everywhere from peoples homes to outdoor settings.
- Maintained order efficiency and accuracy through clear communication with kitchen staff.
Server
Starkys Deli
06.2015 - 07.2017
- Efficiently served deli food and beverages in a high volume, triple service, dining establishment.
- Worked with Aloha POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet guests needs.
- Inspected dishes and food items for accuracy of composure and applicable modifications.
- Displayed enthusiasm and promoted excellent service to guests, successfully increasing referrals, and walk-in business.
Server
Seven Lamps
05.2013 - 05.2015
- Served meticulously crafted new american cuisine and cocktails, within a strictly seasonally evolving menu style dining environment.
- Worked with Maitre D POS system to place orders,manage courses, manage bills, and handle complimentary items.
- Efficiently provided a full service, multi course and "pre fixe" dining experience for guests.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods, as well as pairing libations with food items.
- Was a keyholder manager, assisting in closing the restaurant and sorting the books at the end of the night.
Education
High School Diploma -
North Gwinnett High School
Suwanee, GASkills
- Natural Leadership
- High-Volume Dining
- Food and Beverage Pairings
- Cool Under Pressure
- Wine Service
- Warm and Friendly
- Hospitality Service Expertise
Timeline
Bartender/Server
Bridger Brewing
08.2018 - Current
Server/Bartender
The Food Studio
06.2018 - 02.2019
Server
Starkys Deli
06.2015 - 07.2017
Server
Seven Lamps
05.2013 - 05.2015
High School Diploma -
North Gwinnett High School
Similar Profiles
Margaret MathewsonMargaret Mathewson
Server at Bridger BrewingServer at Bridger Brewing
Kaylie JohnsenKaylie Johnsen
Dental Assistant at Bridger Children’s DentistryDental Assistant at Bridger Children’s Dentistry
Elias DominguezElias Dominguez
Apprentice Plumber at Bridger Mountain PlumbingApprentice Plumber at Bridger Mountain Plumbing