Joshua Beagley
Pegram,TN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Reconditioning Manager
Nate Wade Subaru
08.2018 - Current
- Direct a team of 15 automotive technicians, detail technicians, and service advisor, to inventory vehicles through all stages of the vehicle reconditioning process.
- Create and apply systems to streamline the vehicle through our process. Effectively cutting time in reconditioning to 2 days or below on average
- Create and maintain relationships with vendors such as collision repair, paint touch-up, paintless dent removal, and sales department etc.
- Monitor, guide, and improve all technician efficiency and efficacy. Held over 100% productivity for 50 consecutive weeks.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained positive, steady growth in sales from $1 million to $2.1 Million over tenure
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Operations Manager
Monument Security Inc
09.2017 - 08.2018
- Staffed 2000+ hours per week in Sacramento Area, filled unforeseen open shifts due to call offs, emergencies, etc.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Organized and staffed additional special events i.e. Races, book signings, grand openings, etc.
- Audit and enter all clock in exception forms, pay discrepancies, incident reports, Daily activity reports,and requests for time off into the company server
- Develop and implement field training exercises (from petty theft to active shooter) for field supervisors and security officers.
- Organize and maintain all completed training exercise for each employee
- Develop Rapport with clientele, visit sites at least once monthly and review the previous month, assess strengths and weaknesses.
Service Technician/Service Advisor
Mark Miller Subaru
03.2008 - 09.2017
- Performed customer orders and warranty services according to manufacturer specifications.
- Aid and coach other technicians in various advanced repair procedures and diagnostics
- Maintain thorough communication with customers, service advisors, service managers, sales, and parts departments
- Apprentice development through pre-owned vehicle reconditioning and repair as well as new vehicle pre-delivery preparation
- Complete thorough inspections of vehicles to evaluate damages and develop repair plans.
- Maintained more than 100% efficiency for over 2 years, and minimized rechecks. Increasing company profits and customer retention.
Education
Associates of Applied Science - Automotive Technology
Salt Lake Community College
Salt Lake City, UTSkills
- Spreadsheet Tracking
- Vendor Relationships
- Improve Employee Performance
- Analytical and Critical Thinking
- Coordinate Work
- Inspect Completed Work
- Develop Policies
- Cost Evaluation
- Profit Optimization
- Production Processes
- Performance Goals
Timeline
Reconditioning Manager
Nate Wade Subaru
08.2018 - Current
Operations Manager
Monument Security Inc
09.2017 - 08.2018
Service Technician/Service Advisor
Mark Miller Subaru
03.2008 - 09.2017
Associates of Applied Science - Automotive Technology
Salt Lake Community College