Joshua Begbie
Summary
Versatile professional with a strong background in security management, hospitality operations, and education support. Experienced in leading casino security teams, managing food & beverage operations, and ensuring compliance with strict regulatory standards. Skilled at maintaining safe, orderly environments in both corporate and academic settings, with hands-on experience. Recognized for strong leadership, crisis management, and interpersonal skills, with a proven ability to adapt across industries while upholding professionalism, integrity, and service excellence.
Overview
6
6
years of professional experience
Work History
Security Shift Manager
Resort World Catskills
04.2024 - Current
- Supervise daily security operations during assigned shifts, ensuring compliance with company policies, safety protocols, and regulatory requirements.
- Lead, train, and evaluate security officers to maintain high standards of professionalism and performance.
- Conduct shift briefings, assigned duties, and monitored staff deployment to ensure effective coverage of all critical areas.
- Respond to incidents, emergencies, and security breaches, providing leadership and coordination of response efforts.
- Investigate accidents, thefts, and policy violations; prepared detailed incident and shift reports.
- Coordinate with law enforcement, emergency services, and management during critical situations.
- Ensure security systems (CCTV, access control, alarms) were fully operational and properly monitored.
- Enforce company rules, protected assets, and maintained a safe environment for employees, guests, and property.
- Assist with scheduling, timekeeping, and shift coverage to ensure proper staffing levels.
- Promote customer service and conflict resolution while upholding security standards.
Substitute Teacher
Fallsburg Central School District
09.2024 - 02.2025
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
School Security Guard
Monticello School District
09.2022 - 05.2024
- Maintained accurate records of security-related activities, allowing for informed decision-making regarding future strategies.
- Implemented access control measures to prevent unauthorized individuals from entering the school premises.
- Collaborated with administrators to address security concerns and implement preventative measures, ensuring a secure campus.
- Enhanced student safety by providing guidance on safety protocols and behavior expectations.
Food and Beverage Manager
Resort World Catskills
06.2022 - 04.2024
- Directed daily operations of multiple food and beverage outlets within the casino, ensuring seamless service and high guest satisfaction.
- Supervised, trained, and evaluated front-of-house and back-of-house staff to maintain service standards, product quality, and compliance with company policies.
- Developed and implemented strategies to maximize revenue, control costs, and achieve profitability goals.
- Ensured compliance with health, safety, sanitation, and state gaming regulations.
- Managed vendor relationships, inventory, and purchasing to maintain adequate stock levels and control waste.
- Oversaw scheduling, labor management, and staffing to optimize efficiency and reduce overtime costs.
- Resolved guest concerns with professionalism while upholding the highest levels of customer service.
- Collaborated with executive leadership to plan special events, banquets, and high-volume promotions.
- Analyzed sales reports, market trends, and guest feedback to drive continuous improvement.
- Fostered a team-oriented environment that enhanced employee engagement, training, and retention.
Security Guard Officer
Resort World Catskills
12.2021 - 06.2022
- Patrolled gaming floors, entrances, and restricted areas to ensure the safety of guests, employees, and property.
- Monitored surveillance systems, access control, and alarm systems to detect suspicious activity and policy violations.
- Responded promptly to incidents, disturbances, medical emergencies, and security breaches with professionalism and composure.
- Enforced casino policies, gaming regulations, and state laws to maintain compliance and integrity of operations.
- Assisted in investigations of theft, fraud, and other criminal activity; documented findings through detailed incident reports.
- Provided escorts for cash transfers, high-value assets, and VIP guests as required.
- Delivered excellent customer service by assisting guests, resolving conflicts, and maintaining a welcoming environment.
- Collaborated with local law enforcement, emergency services, and internal departments during critical situations.
Asset Protection Associate
Walmart
10.2019 - 12.2021
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
Education
No Degree - Business Administration
SUNY Sullivan Community College
Loch Sheldrake, NYHigh School Diploma
Fallsburg Central School District
Fallsburg, NY06-2017
Skills
- Incident response
- Risk analysis
- Daily incident reporting
- Security team management
- Safety and security regulations
- Employee relations
- Loss prevention expertise
- Crisis management
- Classroom management
- Security risk management
- CCTV monitoring
- Emergency preparedness
Accomplishments
- Most Improved Basketball Player (2017) – Recognized for dedication, discipline, and athletic development.
- President’s List (2025) – Earned top academic honors for outstanding performance and high GPA of 3.6.
- Most Improved Asset Protection Associate (2021) – Awarded for exceptional progress, reliability, and contribution to loss prevention initiatives.
Timeline
Substitute Teacher
Fallsburg Central School District
09.2024 - 02.2025
Security Shift Manager
Resort World Catskills
04.2024 - Current
School Security Guard
Monticello School District
09.2022 - 05.2024
Food and Beverage Manager
Resort World Catskills
06.2022 - 04.2024
Security Guard Officer
Resort World Catskills
12.2021 - 06.2022
Asset Protection Associate
Walmart
10.2019 - 12.2021
No Degree - Business Administration
SUNY Sullivan Community College
High School Diploma
Fallsburg Central School District
Similar Profiles
Katherine Myla SalvatoreKatherine Myla Salvatore
Hotel Operations Manager at Resorts World Catskills Casino ResortHotel Operations Manager at Resorts World Catskills Casino Resort
Jennifer CrissingerJennifer Crissinger
Guest Room Attendant at Resorts World CatskillsGuest Room Attendant at Resorts World Catskills
Yang YeYang Ye
Pit Manager at Resorts World CatskillsPit Manager at Resorts World Catskills
Kevin MartinKevin Martin
Security Shift Manager at Resorts World Hudson ValleySecurity Shift Manager at Resorts World Hudson Valley
Jeffrey GrahamJeffrey Graham
Security Shift Manager at Penn National GamingSecurity Shift Manager at Penn National Gaming