Hi, I’m
Joshua Belle
Hospitality
Sylmar,CA
Summary
Driven Hospitality Specialist with talent for maintaining customer satisfaction while assisting with reservations and special requests. Successful in helping customers plan special events through exceptional industry knowledge and catered recommendations for venues and vendors. Flexible with upbeat demeanor and commitment to client satisfaction.
Overview
3
years of professional experience
5
years of post-secondary education
1
Certification
Work History
TendLos Angeles, CA
Hospitality
05.2021 - Current
Job overview
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
Instawork GigsCity Of Los Angeles, CA
Hospitality Worker
12.2020 - Current
Job overview
- Established unique service goals to each venue to provide constant and excellent service.
- Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Optimized guest satisfaction with food and beverages by quickly addressing requests and complaints.
- Set up event facilities and equipment, cleaned areas and organized supplies.
Haute ChefsNorth Hollywood, CA
Inventory Supervisor
06.2021 - 12.2021
Job overview
- Completed physical inventory counts each month.
- Strategized, introduced and updated purchasing procedures and objectives to adapt to shifting customer demand.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Prepared dishes for catering events or during high-volume shifts.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained flexible work schedule to meet event needs.
- Delivered catered food and supplies to facility for on-time set-up.
Education
Glendale High SchoolGlendale, CA
Diploma from General Studies
07.1997 - 07.2001
Glendale Community CollegeGlendale, CA
from General Studies
07.2002 - 07.2003
Skills
Customer support
Room preparation
Sales expertise
Route dispatch
Event Coordination
Money handling abilities
Supplier liaison
Ordering supplies
Multi-line phone talent
Shipping procedures understanding
Professional telephone demeanor
Strategic sales knowledge
Client communication
Certification
Food and beverage handler certificate
Timeline
Inventory Supervisor
Haute Chefs
06.2021 - 12.2021
Hospitality
Tend
05.2021 - Current
Food and beverage handler certificate
04-2021
Hospitality Worker
Instawork Gigs
12.2020 - Current
Glendale Community College
from General Studies
07.2002 - 07.2003
Glendale High School
Diploma from General Studies
07.1997 - 07.2001