Joshua Benitez Reyes
Elizabeth,NJ
Results-driven Security Professional experienced in incident response and safety management. Achieved secure environments through effective communication, problem-solving, and team collaboration. Focused on enhancing operational efficiency and visitor experiences.
2
Languages
3
years of professional experience
Work History
United States National Guard
3 Years 5 Months
Fort Dix, NJ | 03.2023 - Current
- Responded promptly to incidents, demonstrating effective problem-solving skills.
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Reported maintenance issues that could pose safety hazards, maintaining safe environment for all.
- Enhanced visitor experience by offering assistance and ensuring secure environment.
Education
No Degree - Criminal Justice
DeVry Education - Illiopolis, IL
05-2030
Skills
Security protocols
Access control
Emergency response
Incident reporting
De-escalation techniques
Report writing
Problem-solving
Personal security
Accomplishments
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
- Resolved product issue through consumer testing.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
Sharing travel tips, recommendations, and insights with fellow enthusiasts.
Volunteering for community initiatives to give back to local communities and make a positive impact.
Historical Exploration
Adventure Travel
Enjoy creating and following travel blogs and vlogs.
Documenting and sharing travel experiences.
Electronics and Circuit Building
Cooking
Gym Workouts
Auto Repair/Restoration
Watching Movies and TV Shows
Music
Learning new cooking techniques and expanding my culinary skills.
Strategy Games
Video Gaming
Team Sports
Playing Sports
Timeline
United States National Guard
03.2023 - CurrentRead more
DeVry Education - No Degree, Criminal Justice
Read more