Summary
Overview
Work History
Skills
Timeline
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Joshua Benoit

Fall River,MA

Summary

Adept Lawn Specialist with a proven track record at TruGreen Lawn Care, enhancing lawn health and client satisfaction through expert turf management and exceptional customer service. Skilled in organic lawn care and effective communication, I significantly increased client referrals. My strong work ethic and project management capabilities ensure high-quality, timely results.

Overview

20
20
years of professional experience

Work History

Lawn Specialist

TruGreen Lawn Care
Warwick, RI
05.2024 - Current
  • Provided exceptional customer service by addressing concerns promptly and professionally.
  • Completed projects on time and within budget by effectively managing time and resources.
  • Monitored soil conditions regularly to adjust treatment plans accordingly for optimal growth results.
  • Increased client referrals through word of mouth marketing by consistently exceeding expectations.
  • Developed custom lawn care plans tailored to individual client needs, preferences, and budgets.
  • Improved lawn health by applying appropriate fertilizers, pesticides, and herbicides.
  • Collaborated with team members to ensure smooth work operations and consistent results for clients.

Lawn Care Technician

Green Works Lawn Care
Johnston, RI
03.2016 - 11.2023
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.

Owner/Operator

Dr. Green Thumbs Landscaping
Coventry, RI
01.2005 - 11.2014
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.

Skills

Garden Bed Maintenance

Budgeting and Cost Estimation

Pest control techniques

Project Management Capabilities

Tree and shrub care

Mowing best practices

Turf management expertise

Organic lawn care understanding

Disease diagnosis aptitude

Landscaping Design Principles

Weed control strategies

Strong Work Ethic

Customer Service

Timeline

Lawn Specialist

TruGreen Lawn Care
05.2024 - Current

Lawn Care Technician

Green Works Lawn Care
03.2016 - 11.2023

Owner/Operator

Dr. Green Thumbs Landscaping
01.2005 - 11.2014
Joshua Benoit