Joshua Benoit
Fall River,MA
Summary
Adept Lawn Specialist with a proven track record at TruGreen Lawn Care, enhancing lawn health and client satisfaction through expert turf management and exceptional customer service. Skilled in organic lawn care and effective communication, I significantly increased client referrals. My strong work ethic and project management capabilities ensure high-quality, timely results.
Overview
20
20
years of professional experience
Work History
Lawn Specialist
TruGreen Lawn Care
Warwick, RI
05.2024 - Current
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Completed projects on time and within budget by effectively managing time and resources.
- Monitored soil conditions regularly to adjust treatment plans accordingly for optimal growth results.
- Increased client referrals through word of mouth marketing by consistently exceeding expectations.
- Developed custom lawn care plans tailored to individual client needs, preferences, and budgets.
- Improved lawn health by applying appropriate fertilizers, pesticides, and herbicides.
- Collaborated with team members to ensure smooth work operations and consistent results for clients.
Lawn Care Technician
Green Works Lawn Care
Johnston, RI
03.2016 - 11.2023
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Owner/Operator
Dr. Green Thumbs Landscaping
Coventry, RI
01.2005 - 11.2014
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Skills
Garden Bed Maintenance
Budgeting and Cost Estimation
Pest control techniques
Project Management Capabilities
Tree and shrub care
Mowing best practices
Turf management expertise
Organic lawn care understanding
Disease diagnosis aptitude
Landscaping Design Principles
Weed control strategies
Strong Work Ethic
Customer Service
Timeline
Lawn Specialist
TruGreen Lawn Care
05.2024 - Current
Lawn Care Technician
Green Works Lawn Care
03.2016 - 11.2023
Owner/Operator
Dr. Green Thumbs Landscaping
01.2005 - 11.2014