Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JOSH BENSON

WA

Summary

  • Management Professional, with broad-based knowledge and experience, seeking a challenging Estimating, Operations, Account Management or Public Service Assignment PROFILE OF QUALIFICATIONS
  • Over 15 years of in-depth experience within multiple industry sectors; most recent six years as Account Manager/Logistics specialist in the construction industries.
  • Exceptional strengths in utilizing consultative sales approach to ensure understanding of customer needs and meeting/exceeding customer service and support expectations
  • Highly skilled in providing logistical support at jobsites, employing outstanding verbal as well as written communication to support clear and concise interaction among all involved parties, particularly in assuring safety and security of all personnel
  • Experienced in public speaking and delivering presentations, and continually demonstrate outstanding leadership and management capabilities

Overview

20
20
years of professional experience
2
2
Certifications

Work History

Sr. Logistics Specialist

Boise Cascade
Woodinville, WA
2021.07 - 2021.10
  • Exceeded goals through effective task prioritization and great work ethic.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Carried out day-day-day duties accurately and efficiently.

Account Manager/Project Manager

Oldcastle Materials/CRH
Yakima, WA
12.2014 - 01.2019
  • Provided consultative approach to working with ready-mix/aggregate customers to meet individual needs while assuring exceptional levels of support and service, resulting in highly satisfied customers, continued account relationships, and account development.
  • Placed particular emphasis on importance of assuring safety and security for all personnel as well as jobsite facilities; rapidly relayed crucial information to appropriate department for follow-up regarding any safety-related issues.
  • Skillfully analyzed blueprints to ensure proper submittal of needed documentation regarding state/federal assignments, and oversaw truck dispatching/deliveries to meet logistical requirements toward assuring profitability and performance efficiencies.
  • Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
  • Performed targeted collections on past due accounts aged over 60k days.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.

Delivery Manager

CEMEX
Lynnwood, WA
04.2013 - 12.2014
  • On daily basis, expertly directed work performance of two Dispatchers and 26 Delivery Drivers in Northwest Washington by managing logistics activities for concrete Ready-Mix Division and accounting for gross delivery revenues exceeding $1M monthly.
  • Assured departmental efficiencies using proper driver scheduling and skillfully managed department at over three cubic yards per manhour, in line with goal of three or higher.
  • Was responsible for interviewing, hiring, and training personnel; cross-trained in use of Kronos payroll software.
  • Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Managed resources effectively to avoid unnecessary delivery delays.
  • Coordinated efficient routes and schedules for [Number]-driver team.
  • Planned delivery routes according to traffic, weather and types of delivery.
  • Fielded customer questions and complaints and rectified issues.
  • Supported customers via telephone, email and at sites to handle escalations and product concerns.

Police Officer

WA State Law Enforcement
, Washington State
10.2005 - 01.2012
  • Served residents in 2 counties from 2004-2012, with primary responsibilities for enforcing federal/state/local laws that included responding to crimes in progress, general calls for assistance, and investigating criminal activities.
  • Sorted, organized and eliminated tips on daily basis to keep open investigations moving forward.
  • Actively patrolled assigned areas to prevent and detect roadway crimes.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Apprehended suspects, read Miranda Rights and transported offenders to jail.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Led undercover sting operations to target perpetrators of vice crimes.
  • Secured crime scenes, gathered evidence and questioned witnesses.
  • Apprehended offenders and conducted interviews and interrogations.

Education

No Degree - WA PEACE OFFICER CERTIFICATION

BLEA
Burien, WA
10.2005 - 04.2006

Skills

Approachundefined

Certification

Washington State Peace Officer Certification – 2006

Timeline

Sr. Logistics Specialist

Boise Cascade
2021.07 - 2021.10

Account Manager/Project Manager

Oldcastle Materials/CRH
12.2014 - 01.2019

Delivery Manager

CEMEX
04.2013 - 12.2014

No Degree - WA PEACE OFFICER CERTIFICATION

BLEA
10.2005 - 04.2006

Police Officer

WA State Law Enforcement
10.2005 - 01.2012

Similar Profiles

CREATE PROFILE
JOSH BENSON