Joshua Berkowitz
staten island
Summary
Has multiple years dedicated to customer service and hospitality. Enhanced more by my time at the Culinary Institute of America, where it's thoroughly taught how to care for guests. A long side that I have experience in sales and clerical office work. These experiences are beneficial to aspects over a range of employment opportunities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Chef
Nicotra's Ballroom
08.2023 - Current
- Enhanced customer satisfaction by consistently delivering high-quality food and service.
- Successfully operate an action station while assisting guests face-face
- Consistently collaborate new ideas to improve guest enjoyment.
Salesperson
Dicks Sporing Goods
04.2022 - 08.2022
- Worked to build relationships with customers and built potential for additional sales.
- Studied products to be able to correctly inform shoppers if asked.
- Engaged customers in friendly conversations to create pleasant and easy shopping experience.
HR Intern
Imperial Dade
03.2020 - 08.2021
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Streamlined onboarding process of recent acquired companies.
- Answered phone and performed clerical duties to assist human resources department.
- Assisted with writing job postings and job descriptions for boards.
Education
Food Business Management
Culinary Institute of America
Hyde Park, NYBiology
College of Staten Island
Staten Island, NY05-2029
Skills
- Food safety and sanitation
- Customer service
- Customer care
- Customer relationship building
- Customer engagement
- Employee relations
- Document management
- File management
- Nutrition
- Physical stamina
- Company safety standards
- Time management
Certification
- Food Protection Manager Certification - ServSafe or National Restaurant Association.
- Peer Leadership Certification - Anti-Defamation League.
Timeline
Chef
Nicotra's Ballroom
08.2023 - Current
Salesperson
Dicks Sporing Goods
04.2022 - 08.2022
HR Intern
Imperial Dade
03.2020 - 08.2021
- Food Protection Manager Certification - ServSafe or National Restaurant Association.
- Peer Leadership Certification - Anti-Defamation League.
Food Business Management
Culinary Institute of America
Biology
College of Staten Island
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