Joshua Bernat
Las Vegas,NV
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Caregiver
Elvia Alvarez
02.2020 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Stocker
Target
05.2017 - 11.2017
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Assistant Manager
Domino's Pizza
06.2013 - 05.2017
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Courtesy Clerk
Smiths Food And Drug
07.2007 - 05.2011
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Increased overall efficiency by assisting with price checks and product location inquiries from customers.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
Food Server
Golden Spoon
12.2010 - 03.2011
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Established rapport with regular customers, fostering loyalty through personalized service experiences.
Education
Associate of Applied Science - Network And System Administration
College of Southern Nevada
Las Vegas, NV05.2025
Skills
- Basic Housekeeping
- Care Plan Management
- Time Management
- Meal Preparation
- Incident Reporting
- Patient Advocacy
- Rehabilitation Exercise
- Customer Service
- Dementia Care
- Diabetes Care
- Compassionate Caregiving
- Medication Administration
- Personal Hygiene Assistance
- Housekeeping Duties
- Troubleshooting
- MS Office
- Critical Thinking
- Remote Office Availability
- Data Entry
- Good Telephone Etiquette
- Hardware Installation
- Network Configuration
- Network Troubleshooting
- Network Security
- Technical support
- Remote access
- Software installation
- VPN configuration
- Wireless networking
- Network monitoring
- Firewall administration
- Disaster Recovery Planning
- Complaint Resolution
- Employee Scheduling
- Task Delegation
- Product and Service Knowledge
- Team Motivation
- Customer Rapport
- Customer Relations
Timeline
Caregiver
Elvia Alvarez
02.2020 - Current
Stocker
Target
05.2017 - 11.2017
Assistant Manager
Domino's Pizza
06.2013 - 05.2017
Food Server
Golden Spoon
12.2010 - 03.2011
Courtesy Clerk
Smiths Food And Drug
07.2007 - 05.2011
Associate of Applied Science - Network And System Administration
College of Southern Nevada