Joshua Blanding
Goddard,KS
Summary
Dedicated and results-driven management professional with 15+ years of experience in overseeing teams and driving operational excellence. Proven track record of achieving business objectives through strategic planning, effective leadership, and collaboration. Skilled in developing and implementing process improvements to increase productivity and efficiency. Strong communication and interpersonal skills with a demonstrated ability to motivate and inspire teams to deliver exceptional results. Seeking a challenging management role to leverage my expertise and drive continuous business growth.
Performance-oriented Sales Leader offering exceptional record of achievement over 5+year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Owner
Handy Blanding Home Improvement LLC
01.2024 - Current
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
Project Manager
Treadwell Homes
01.2024 - Current
- Prepare cost estimates, schedule project tasks, allocate resources to team members, oversee a project assistant, and monitor projects to ensure they are completed on time and under budget
- Created and sent project proposal packages to customers
- Coordinate internal resources and outside consultants to ensure timely completion of each project
- Manage changes to project schedule, budget, and scope
Department Head
Sedgwick Police Department
09.2022 - 04.2024
- Oversaw the successful implementation of body-worn cameras for all officers
- Implemented community policing initiatives
- Developed and implemented comprehensive training programs on de-escalation techniques and implicit bias awareness for all department members
- Spearheaded the development and implementation of departmental strategies to drive growth and exceed revenue targets
- Acted as a key liaison between senior management and department staff, effectively communicating goals, expectations, and performance feedback
Assistant Account Manager
Allied Universal
08.2018 - 08.2023
- Supported Account Managers in developing and maintaining relationships with clients, ensuring satisfaction and retention
- Assisted in creating and managing budgets, forecasts, and financial reports for assigned accounts
- Conducted market research and analysis to identify trends and opportunities for account growth
- Coordinated with cross-functional teams to deliver projects and meet client expectations
- Provided excellent customer service by promptly addressing client inquiries and resolving issues to maintain high client satisfaction levels
Education
Associates - Education
Cowley County Community College
Arkansas City, Kansas05.2017
Skills
- Punctual
- Administration / Supervision
- Customer Service
- Computer Fluent
- Leadership
- Conflict Resolution
- Time Management
- Payroll administration
- Business development
- Contract negotiations
- Business growth and retention
- Reliability
- Task prioritization
- Problem-solving aptitude
- Adaptability and flexibility
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 368 staff members.
- Resolved product issue through consumer testing.
Certification
- Full-Time Law Enforcement
- Real Estate - Salesperson
Languages
English
Full Professional
Timeline
Business Owner
Handy Blanding Home Improvement LLC
01.2024 - Current
Project Manager
Treadwell Homes
01.2024 - Current
Department Head
Sedgwick Police Department
09.2022 - 04.2024
Assistant Account Manager
Allied Universal
08.2018 - 08.2023
- Full-Time Law Enforcement
- Real Estate - Salesperson
Associates - Education
Cowley County Community College
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