Joshua Booker
Hattiesburg,MS
Summary
Self-motivated to apply education and life experiences to enhance team operations in a winning environment. Eager to learn new skills and advance knowledge with hands-on experience. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with a successful team.
Overview
8
8
years of professional experience
Work History
Self Employed
Big Dog Kustoms, LLC
Hattiesburg, MS
08.2024 - Current
- Independent Contractor providing assistance on an as-needed basis to local body shops using best practices.
- Prepared job estimates.
- Order and maintain parts inventory for each job.
- Perform requested services for body, paint, and power train repair.
- Receive and process payments.
Collision Technician
Underdog Kustomz
Saucier, MS
09.2023 - 08.2024
- Kept up-to-date with industry advancements through continuous learning initiatives, including attending workshops and seminars on new technologies and techniques.
- Collaborated with insurance adjusters to ensure accurate estimates and efficient claim processing for customers.
- Body work, painting and detailed buffing.
Collision Repair Technician
Legacy Collision
Purvis, MS
07.2021 - 04.2023
- Expertly used wide range of tools for damage repair.
- Repaired surface damage utilizing wide range of systems and methodologies.
- Produced detailed checklist for body shop management team.
- Analyzed all surfaces closely for imperfections prior to painting jobs.
- Optimized workflow efficiency through effective communication with coworkers, supervisors, and other departments within the company.
- Championed sustainability by recycling materials and minimizing waste during the repair process, demonstrating a commitment to environmentally responsible practices.
- Enhanced customer satisfaction by providing timely and accurate estimates for repairs.
- Maintained safety standards by adhering to industry guidelines for proper equipment usage and disposal of hazardous materials.
- Streamlined inventory management, ordering necessary parts and supplies while minimizing waste and costs.
- Promoted a safe work environment by maintaining clean workspaces and promptly addressing any hazards or concerns.
- Bolstered customer trust through transparency in explaining required repairs and answering questions about the process.
- Completed road tests and safety review before releasing repaired vehicles to owners.
- Contributed to team success through active participation in regular training sessions, staying up-to-date on industry advancements.
- Exhibited versatility in repairing a wide range of vehicles from various manufacturers using diverse collision repair techniques.
- Performed engine and frame repair as needed.
Bank Teller
The First, ANBA
Hattiesburg, MS
04.2021 - 07.2021
- Counted and packaged currency and coins
- Sold and cross-sold bank products to new and existing customers
- Provided customer records on demand, including account statements and copies of checks
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Accessed computerized financial information to answer questions related to specific accounts
- Reconciled cash drawer and resolved discrepancies
- Placed orders for customer checks and verified starting numbers
- Audited team members currency to contribute to dual-control procedures
- Logged cashier's checks and other transactions to maintain accuracy of account records
- Developed and strengthened customer relationships by leveraging excellent interpersonal and communication skills
- Identified sales opportunities and referred customers to branch partners in financial services
- Handled various accounting transactions
- Answered telephone banking products inquiries including checking, savings, loans and lines of credit
- Maintained friendly and professional customer interactions
In-Store Sales Representative
Warrior Tire & Service
Hattiesburg, MS
09.2019 - 04.2021
- Recognized by management for providing exceptional customer service
- Communicates with customers about tires and service offerings, including policies, restrictions and refund policies
- Uses the point of sale register system to ring up customer purchases, process payments and issue receipts
- Educates customers on product and service offerings
- Recommends merchandise to customers based on needs and preferences
- Reconciles cash and other forms of payment at the end of each work day
- Prepares daily bank deposit
- Creates end of day reports with sales and work order information
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins
- Organized and updated schedules to optimize coverage for expected customer demands
- Established individual parts inventory levels to balance stock for maximum inventory turns
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Minimized net costs and increased deliveries by instituting fair delivery fee
- Received, examined and reshelved returned parts
- Gathered pertinent information to place orders for repair department, customers and assigned vehicles to body work technicians
- Monitored and oversaw contract vendors and the daily production of the shop
Parts Manager
Joe Hudson's Collision Center
Hattiesburg, MS
06.2018 - 08.2019
- Eliminated process delays. I implemented proven best practice and procedures for managing daily parts operations, fulfilling service requests, generating orders and tracking inventory there by maintaining profit margins.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
- Maintained inventory accuracy by counting stock on hand and reconciling discrepancies.
- Minimized net costs and increased deliveries by instituting fair delivery fee.
- Received, examined and reshelved returned parts.
- Gathered pertinent information to place orders for repair department, customers and assigned vehicles to body work technicians.
- Monitored and oversaw contract vendors and the daily production of the shop.
Receiving Associate
Academy Sports + Outdoors
Hattiesburg, MS
11.2017 - 06.2018
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Organized storage areas to maximize efficiency of materials work orders to check correctness of deliveries
- Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to the appropriate department.
- Endured that each register had the required amount of cash at the beginning of each work day.
- In addition to being a receiving clerk, I was also the representative or the Field & Stream departments. Here, I interacted with customers needing or requiring expert assistance.
Receiving Manager
Tractor Supply
Hattiesburg, MS
01.2017 - 08.2017
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests
- Organized storage areas to maximize efficiency of materials movements and minimize labor required
- Reviewed work orders to check correctness of deliveries
- Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues
- Operated lift and hand trucks to transfer materials to and from target areas
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department
- Ensured that each register had the required amount of cash at the beginning of each work day
- In addition to being a receiving clerk, I was also the representative for the Field & Stream departments
- Opened the store each day
- Prepared daily bank deposits
- Received and staged incoming inventory for movement to storage or sales floor
- Opened and checked deliveries to verify contents and resolve issues with vendors in a timely manner
- Operated lift and hand trucks to transfer materials to and from target areas
- Assembled product when required
- Secured outdoor inventory at the end of the day
- Supervised four employees on the freight team
Education
Associate of Arts - Accounting And Business Management
Jones County Junior College
Ellisville, MSCertified Auto Body Technician - Auto Body Collision
Mississippi Gulf Coast Community College
Gulfport, MSReligion -
William Carey University
Hattiesburg, MSEmergency Medical Technician Certification - EMT Basis Course And General Studies
Jones County Junior College
Ellisville, MSSkills
- Sales development
- MS Office
- Customer service-focused
- Client account management
- Relationship selling
- Payment Processing
- Verbal and Written Communication
- Attention to Detail
- Data Entry
- Honest and Ethical
- Problem Solving
- Account Services
- Customer Service-Oriented
- Relationship Building
- Quality Control
- Time Management
Timeline
Self Employed
Big Dog Kustoms, LLC
08.2024 - Current
Collision Technician
Underdog Kustomz
09.2023 - 08.2024
Collision Repair Technician
Legacy Collision
07.2021 - 04.2023
Bank Teller
The First, ANBA
04.2021 - 07.2021
In-Store Sales Representative
Warrior Tire & Service
09.2019 - 04.2021
Parts Manager
Joe Hudson's Collision Center
06.2018 - 08.2019
Receiving Associate
Academy Sports + Outdoors
11.2017 - 06.2018
Receiving Manager
Tractor Supply
01.2017 - 08.2017
Certified Auto Body Technician - Auto Body Collision
Mississippi Gulf Coast Community College
Religion -
William Carey University
Emergency Medical Technician Certification - EMT Basis Course And General Studies
Jones County Junior College
Associate of Arts - Accounting And Business Management
Jones County Junior College