Joshua Bosen
Mount Olive,IL
Summary
Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers. Dedicated professional committed to optimal patient care and assisting medical staff with critical support. Expert in collecting specimens, cleaning rooms, and managing dietary needs. Service-focused professional possessing exceptional organizational abilities. Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated several years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity. Compassionate professional accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Experienced healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated professional. Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.
Overview
2
2
years of professional experience
Work History
CNA
Liberty Village
Maryville, IL
02.2024 - 11.2024
- Oversaw team scheduling and individual assignments to meet coverage demands.
- Enforced strict safety rules and regulations to protect workers and minimize company liability.
- Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments.
- Inspected equipment, facilities and vehicles regularly to assess safety.
- Collaborated with warehouse staff to optimize load planning processes and maximize efficiency.
- Ensured compliance with all relevant laws and regulations pertaining to transport operations.
- Identified and troubleshot logistical issues and delays, communicating issues to managers and customers.
- Identified opportunities for streamlining processes through automation or improved coordination efforts.
- Managed maintenance and repair actions for team equipment and vehicles.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Maintained records of freight costs, delivery times, and inventory levels to ensure efficient operations.
- Assisted with the development of new transportation routes that would reduce overall costs.
- Coordinated product shipments from point of origin to destination.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Monitored daily routes and delivery schedules, tracking dispatches in real-time.
- Communicated delays and early arrivals to management.
- Operated machines and equipment to complete work assignments or to assist workers.
- Directed daily transportation of cargo.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
IT Support Specialist
Liberty Village
Maryville, IL
02.2024 - 11.2024
- Set up patient/resident devices to facilitate telehealth/Zoom appointments.
- Set up the television and remotes for residents.
- Connected residents' devices to Wi-Fi network.
- Monitored expiration dates, rotating stock to limit outdated product and removed outdated items from use.
- Identified slow-moving or excess inventory; developed action plans for disposal or storage of surplus items.
- Distributed supplies to various departments within the organization as needed.
- Organized warehouse space by labeling shelves, bins, drawers and other storage locations.
- Received deliveries from vendors; unloaded items from trucks and verified contents against invoices.
- Verified quality and integrity of sent and received items.
- Monitored and replenished reagents and tools to ensure smooth workflow as well as eliminate delays.
- Loaded, unloaded and transported materials to designated locations.
- Assisted in the ordering of supplies and materials, verifying accuracy of orders and ensuring timely delivery.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
CNA
Highland Healthcare
Highland , IL
01.2023 - 02.2024
- Documented patient care services by charting in designated areas.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Supported non-ambulatory residents in range of motion exercises.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Collected specimens from patients for laboratory testing purposes.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Monitored food intake and output as directed by nursing staff.
- Reported changes in patient conditions to registered nurse or physician.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Participated in educational programs designed to improve knowledge of health care practices.
- Used mobility devices to transport patients.
- Educated patients on self-care techniques that would help them maintain their independence.
- Helped residents walk with or without self-help devices.
- Answered patient call lights promptly and responded to requests appropriately.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted residents in preparing for activities and social programs.
Education
Associate of Science - Science
Lincoln Land Community College
Springfield, IL01-2022
Certified Nurse Assisant -
Capital Area School Of Practical Nursing
01-2009
Skills
- Time management
- Toileting assistance
- Bathing assistance
- Compassionate communication
- Patient hygiene assistance
- Team collaboration
- End-of-life care
- Maintaining confidentiality
- Flexibility and adaptability
- Multitasking and organization
- Conflict resolution
- Basic life support
- Dressing assistance
- Clinical documentation
- Critical thinking
- Feeding assistance
- Lifting and transferring
- Patient transfers
- Emotional support
- Emergency response
- Cultural sensitivity
- HIPAA compliance
- Patient advocacy
- Infection control practices
- Attention to detail
- Physical stamina
- Patient care
- Vital signs monitoring
- Active listening
- Wound care
- Compassion and empathy
Affiliations
- Golfing
- atv riding
- working on my house
- spending time with my family
Timeline
CNA
Liberty Village
02.2024 - 11.2024
IT Support Specialist
Liberty Village
02.2024 - 11.2024
CNA
Highland Healthcare
01.2023 - 02.2024
Associate of Science - Science
Lincoln Land Community College
Certified Nurse Assisant -
Capital Area School Of Practical Nursing
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