Joshua Bowerman
Lilburn,GA
Summary
Adept at enhancing operational efficiency and customer satisfaction. My tenure at Heritage Golf Group helped me learn about basic agronomy principles, while also helping me become proficient using different equipment and tools . Skilled in inventory management and customer relations, I excel in fast-paced environments. During my time at CINTAS, I learned how to conduct myself as a professional. Thanks to my experience of engaging with multiple customers on a daily basis, i learned the importance of regular communications with both clients and team members. My proactive approach and ability to manage multiple priorities set me apart.
Overview
9
9
years of professional experience
Work History
Maintenance Staff Member
Heritage Golf Group
08.2023 - 01.2025
- Improved facility efficiency by performing routine maintenance tasks and identifying areas for improvement.
- Collaborated with other team members on large-scale projects to ensure timely completion and high-quality results.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time and budget constraints.
- Positively engaged with customers and maintained professional appearance as company representative.
- Proficient in using both John Deer and Toro mowing Equipment.
- Basic understanding of agronomy principles of golf courses.
Assistant Service Sales Representative
CINTAS, Professional Uniform and Facility Services
02.2021 - 07.2023
- Developed strong client relationships for long-term loyalty and repeat business.
- Negotiated contracts to secure favorable terms for both company and clients.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed skills concerning inventory management, Invoice auditing, route auditing, Defensive driving practices, product presentation, and customer relations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Contributed to team objectives in fast-paced environment.
- Presented professional image consistent with company's brand values.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Kitchen Manager
The Greater Good BBQ
03.2016 - 02.2020
- Conducted regular inventory audits for optimized stock levels.
- Analyzed usage patterns to improve purchasing decisions.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Education
High School Diploma -
Parkview High School
Lilburn, GA05-2014
Skills
- Time management
- Reliable and punctual
- Customer relations
- Product sales
- Negotiation tactics
- Multitasking and organization
- Inventory management
- Food preparation
- Safe food handling
- Staff management
- Vendor relations
- Health code compliance
- Grounds maintenance
- Equipment Operation
Timeline
Maintenance Staff Member
Heritage Golf Group
08.2023 - 01.2025
Assistant Service Sales Representative
CINTAS, Professional Uniform and Facility Services
02.2021 - 07.2023
Kitchen Manager
The Greater Good BBQ
03.2016 - 02.2020
High School Diploma -
Parkview High School
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