Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Bowman

Summary

Resourceful Mechanic with 10+ years of experience skilled in Mechanical and electrical repairs. Comfortable troubleshooting and performing diagnostics and working with sense of urgency. Committed to providing excellent customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure Vehicle/Equipment Repair position. Ready to help team achieve company goals.

Overview

26
26
years of professional experience

Work History

Mobile Repair Technician

Lafayette Ford
09.2023 - Current
  • Enhanced customer satisfaction by providing timely and efficient mobile mechanic services.
  • Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
  • Increased repeat business by establishing strong relationships with customers through excellent communication skills.
  • Streamlined repair processes by staying up-to-date with industry best practices and emerging technologies.

Used Car Technician

Lafayette Ford
03.2014 - 09.2023
  • Improved customer satisfaction by providing thorough diagnostics and repair services for used vehicles.
  • Enhanced overall workshop efficiency with proper time management and multitasking abilities.
  • Increased sales of used cars by ensuring all vehicles met quality standards before being offered to customers.
  • Streamlined the repair process, resulting in faster turnaround times for vehicle maintenance and repairs.
  • Collaborated with sales team to inspect and recondition trade-in vehicles, maintaining high-quality inventory levels.

Lube Technician

Lafayette Ford
07.2014 - 03.2015
  • Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
  • Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
  • Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
  • Maintained a clean and safe work environment, adhering to all safety regulations and protocols.

Support Specialist Supervisor

United States Air Force, USAF
06.2013 - 06.2014
  • Enhanced customer satisfaction by promptly addressing technical issues and providing effective solutions.
  • Streamlined support processes for increased efficiency and reduced response times.
  • Led a team of support specialists, ensuring high-quality service delivery and continuous professional development.
  • Developed comprehensive training materials to improve the skills and knowledge of support staff.

Dock Supervisor

United States Air Force, USAF
08.2012 - 06.2013
  • Enhanced dock productivity by implementing efficient scheduling and resource allocation strategies.
  • Reduced operational costs through effective management of personnel, equipment, and materials.
  • Ensured timely repairs by closely monitoring manpower on muti-million dollar aircraft.
  • Improved safety standards with regular inspections and adherence to safety protocols.

Training Manager

United States Air Force, USAF
05.2011 - 08.2012
  • Enhanced employee performance by designing and implementing comprehensive training programs.
  • Reduced onboarding time for new hires through the development of effective orientation modules.
  • Improved employee retention rates by creating engaging and interactive learning materials.
  • Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.

Aircraft Maintenance Technician

United States Air Force, USAF
12.1997 - 05.2011
  • Enhanced aircraft safety by performing thorough maintenance inspections and identifying potential issues.
  • Reduced downtime for aircraft by efficiently diagnosing and repairing mechanical problems.
  • Maintained accurate records of all maintenance tasks performed, ensuring compliance with FAA regulations.
  • Streamlined work processes by implementing standardized procedures for routine maintenance tasks.
  • Assisted in training new technicians, sharing knowledge and expertise to ensure high-quality workmanship.

Delivery Driver

Papa John's Pizza
09.2009 - 09.2011
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Education

Associate of Applied Science - Aircraft Maintenance

Community College of The Air Force
Montgomery, AL
06.2013

No Degree - Automotive Mechanics

Fayetteville Technical Community College
Fayetteville, NC

Skills

  • Battery Replacement
  • Expert Diagnostics
  • System updates
  • Mechanical Troubleshooting
  • Preventive Maintenance
  • Emergency Response
  • Maintenance recordkeeping

Timeline

Mobile Repair Technician

Lafayette Ford
09.2023 - Current

Lube Technician

Lafayette Ford
07.2014 - 03.2015

Used Car Technician

Lafayette Ford
03.2014 - 09.2023

Support Specialist Supervisor

United States Air Force, USAF
06.2013 - 06.2014

Dock Supervisor

United States Air Force, USAF
08.2012 - 06.2013

Training Manager

United States Air Force, USAF
05.2011 - 08.2012

Delivery Driver

Papa John's Pizza
09.2009 - 09.2011

Aircraft Maintenance Technician

United States Air Force, USAF
12.1997 - 05.2011

Associate of Applied Science - Aircraft Maintenance

Community College of The Air Force

No Degree - Automotive Mechanics

Fayetteville Technical Community College

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Joshua Bowman