Joshua Boydston
SPANAWAY,WA
Summary
Seeking challenging assignments in Information Technology with a reputable organization. I welcome any opportunity to provide my services and expand my knowledge. Skills Overview Entry-level IT professional with extensive knowledge in Information Technology and systems. Quick learner with strong working knowledge of software, hardware, networking, operating systems, and security applications Outstanding communication skills; demonstrated background working well with students and co-workers in one-on-one and group settings. Proven ability to diagnose, troubleshoot, and resolve a wide range of technical problems. Superior analytical and problem-solving abilities, with track record of improving operations. Strong leadership and teaching skills.
Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.
Overview
23
23
years of professional experience
Work History
Lumper/Machine Operator/Forklift Operator
East Bay Logistics
08.2019 - Current
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Loaded, unloaded and moved material to and from storage and production areas.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Loaded packages onto pallets and into staging areas as directed.
IT/Accountant
Sparkles Plenty Cleaning Service
01.2010 - 01.2020
- Accounts payable billing spreadsheets, Maintaining Customer/Inventory Database, Website/Logo design and maintenance, New customer processing/Scheduling, Remote IT Troubleshooting, maintenance, new system setup.
ISS Representative
Amazon
09.2015 - 12.2015
- Worked independently with minimal supervision.
- Demonstrated and utilized exceptional computer skills.
- Audited and corrected discrepancies in inventory numbers.
- Completed physical inventory counts each month.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Completed daily cycle counts to maintain accuracy of records.
- Managed timely and effective replacement of damaged or missing products.
- Investigated and resolved customer inquiries and complaints quickly.
Problem Solver/Receiver
Amazon.com, Washington
06.2014 - 08.2015
- Using a company laptop I solve any issues that arise during the receive and stowing processes
- Responded proactively and positively to rapid change.
- Trained staff on operating procedures and company services.
- Sought ways to improve processes and services provided.
- Responsible for keeping inventory in a homogenous state at all times
- Use of strong logic and investigation skills to track problems with inventory and correct them.
- Kept work areas clean, safe and organized.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Seasonal IT. Tech
Amazon.com, DuPont
01.2014 - 11.2014
- Troubleshooting a wide variety of technical problems including but limited to:
- Networking
- Thermal printers
- Laser printers
- Thin clients
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Used ticketing systems to manage and process support actions and requests.
- Offered troubleshooting of connectivity issues across networks.
Office Assistant
Western Mechanical Contractors
12.2013 - 05.2014
- Filing, Invoicing..
- IT/Troubleshooting
- Printers
- Setup/Maintain PC’s
- Networking
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Developed correspondence letters, memos and emails.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
Security Supervisor
WSA SECURITY/AGS SECURITY
08.2006 - 12.2013
- Oversee Operations and manage a team of four employees during a high traffic operation
- Access point control, camera monitoring, maintaining detailed inventory records
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Kept team compliant with security protocols and appearance standards.
Education
Associate of Arts - Computer Science And Programming
Highline Community College
DesMoines, WA07.2014
HS Diploma - General Studies
Federal Way High School
Federal Way, WA07.2004
Skills
- Shipping and Labeling
- Production Logs
- Handheld Scanners
- Heavy Lifting
- Quality Control
- Knowledge of Production Processes
- Safety Standards Compliance
- Banding Tools Operation
- Attention to Detail
- Teamwork and Communication
- Maintaining Clean Work Areas
- Good Communication
- Forklift and Pallet Jack Operation
- Machinery Operation
- Machine Maintenance
- Computer Skills
- Hand and Power Tools
- Preventive Maintenance
- Analytical and Methodical
- Troubleshooting Network Issues
Timeline
Lumper/Machine Operator/Forklift Operator
East Bay Logistics
08.2019 - Current
ISS Representative
Amazon
09.2015 - 12.2015
Problem Solver/Receiver
Amazon.com, Washington
06.2014 - 08.2015
Seasonal IT. Tech
Amazon.com, DuPont
01.2014 - 11.2014
Office Assistant
Western Mechanical Contractors
12.2013 - 05.2014
IT/Accountant
Sparkles Plenty Cleaning Service
01.2010 - 01.2020
Security Supervisor
WSA SECURITY/AGS SECURITY
08.2006 - 12.2013
Associate of Arts - Computer Science And Programming
Highline Community College
HS Diploma - General Studies
Federal Way High School
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