Joshua Boyer
Veneta,OR
Summary
Seasoned Small Business Owner with 15+ years of experience in the construction trade with operations management, business strategy and financial management, strategic planning, problem-solving and team-building abilities. Successful at bringing in new customers and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Successful Territory Account Manager offering demonstrated skill and record of accomplishment in building successful sales enterprises. Talented in growing book of business by bringing in new accounts and maintaining existing relationships. Gifted prospector and relationship-builder with good business acumen.
Overview
14
14
years of professional experience
Work History
Territory Account Manager
EquipmentShare
Eugene, OR
07.2024 - 12.2024
- Generated qualified leads through cold calling activities within the assigned territory.
- Developed and implemented sales strategies to increase market share in assigned territories.
- Coordinated delivery schedules with logistics teams to ensure timely fulfillment of orders.
- Maintained a thorough understanding of industry trends, products, services, competitors, pricing structures, and regulations within the assigned territory.
- Assisted customers in resolving product or service issues quickly and efficiently.
- Participated in cross-functional team meetings to discuss current challenges facing the business.
- Negotiated terms of contracts with clients while maximizing profitability for company objectives.
- Managed daily operations of multiple accounts in assigned territories.
- Presented products and services to meet client business needs.
- Maintained and recaptured revenue streams with solutions-oriented mindset and excellent conflict resolution skills.
- Executed paperwork quickly and accurately to progress sales process and avoid customer loss.
- Maximized territory returns by actively pursuing new partnerships and accounts.
- Established and maintained many business accounts.
- Tracked calls, results and submitted reports.
- Generated leads with proactive prospecting strategies and established sales funnels.
- Conducted cold calls to offer services to potential customers.
- Created sales opportunities through cold-calling and other promotional activities.
- Monitored competitive activity and adjusted strategies to maintain market position.
- Negotiated contracts and agreements with key clients to secure long-term business relationships.
- Consulted with customers to gain feedback and improve deliveries.
- Initiated sales process by preparing contracts and drafting proposals.
- Managed and expanded client base through effective relationship-building strategies.
- Coordinated with logistics to ensure timely delivery of products to clients.
- Negotiated pricing, terms, and implementation dates.
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Listened to customer needs to identify and recommend best products and services.
Business Owner
J.B. Enterprizes
, OR
02.2015 - 07.2024
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Ensured compliance with all local laws and regulations related to the business operations.
- Resolved conflicts between employees or customers in a timely manner.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Oversaw daily operations of the business and provided guidance when needed.
- Kept records for production, inventory, income and expenses.
- Interviewed, trained and supervised employees.
- Resolved issues quickly through meticulous research and quick decision-making.
- Delegated work to staff, setting priorities and goals.
- Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
- Scheduled maintenance activities for equipment used by the business.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
Counter Sales Executive
Platt Electric Supply
Eugene, OR
02.2011 - 06.2014
- Assisted customers with product selection based on their individual needs.
- Greeted customers in a friendly and professional manner.
- Processed cash, check and credit card payments accurately and efficiently.
- Stocked shelves with merchandise according to company standards.
- Provided exceptional customer service by responding promptly to customer inquiries.
- Demonstrated knowledge of all products carried in the store including features, benefits and pricing information.
- Handled customer complaints in a calm and courteous manner while adhering to company policies.
- Followed up with customers after sales to ensure satisfaction with purchase.
- Resolved any issues that arose during the sale process in an efficient manner.
- Cross-sold additional items or services whenever possible.
- Provided support for other team members when needed.
- Attended regular staff meetings to stay updated on changes in store policy or procedure.
- Developed positive relationships with customers through personalized attention.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Supported sales team members to drive growth and development.
- Maintained accurate records of customer orders, payments and returns.
Skills
- Business Development
- Team Collaboration and Leadership
- Professional Networking
- Consulting
- Vendor Relationship Management
- Contract management
- Sales planning
- Customer Relations
- Account management
- Customer relationship building
- Issue Resolution
- Driven and Determined
- Attention to Detail
- Work Planning and Prioritization
- Sales Development
- Prospecting clients
- Customer engagement
- Prospecting skills
- Sales presentations
- Networking
- Territory management
- Revenue generation
Timeline
Territory Account Manager
EquipmentShare
07.2024 - 12.2024
Business Owner
J.B. Enterprizes
02.2015 - 07.2024
Counter Sales Executive
Platt Electric Supply
02.2011 - 06.2014