Joshua Brito
CLAREMORE,OK
Summary
Strategic communicator with 7 years of experience fostering a positive and engaged work environment. Proven ability to develop clear and concise internal communications for diverse audiences. Adept at building strong relationships with key stakeholders across the organization. Passionate about HR initiatives that drive employee engagement and company success.
Overview
18
18
years of professional experience
Work History
Clinical Support Manager, Nurse
Community Health Connection
11.2016 - Current
- Reduced staff turnover by fostering a positive work environment and providing clear communication channels for team members.
- Applied sound judgment and clinical expertise in situations lacking established guidelines to inform treatment protocols.
- Developed strong working relationships with physicians, nurses, administrative staff, and other key stakeholders to ensure seamless coordination of care delivery efforts.
- Implemented a performance management system to evaluate staff effectiveness and provide constructive feedback for improvement.
- Enforced proper techniques for protection of human subjects, conflict of interest guidelines and patient confidentiality.
- Streamlined patient intake procedures, resulting in shorter wait times and improved clinic flow.
- Championed a culture of open communication within the clinic by hosting regular meetings where team members could share ideas or address any challenges they were facing in their roles.
- Managed budgetary responsibilities, ensuring cost-effective allocation of resources and adherence to financial targets.
- Collaborated with team members to comprehend operational demands and manage resource allocation.
- Evaluated staffing needs and adjusted schedules and resource allocation accordingly, ensuring adequate coverage during peak hours or high patient volumes.
- Increased patient satisfaction with clinical services by attentively addressing concerns and promptly resolving issues.
- Implemented quality improvement initiatives to enhance patient outcomes, monitor performance metrics, and identify areas for improvement.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Medical Assistant
St. John's
05.2006 - 08.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Education
Bachelor of Science - Business Management
Rogers State University
Claremore, OK05.2026
Licensed Practical Nurse - Nursing
Northeast Technology Center - Claremore
Claremore, OK11.2016
Skills
- Clinical Leadership
- Healthcare administration
- Performance Improvement
- Clinical Operations Oversight
- Critical Thinking
- Decision-Making
- Training and mentoring
- HIPAA Guidelines
Accomplishments
Successfully spearheaded the opening of 3 new medical clinics, ensuring smooth operational launch and efficient staffing. This experience honed my leadership, project management, and communication skills in building a high-performing team from the ground up.
Languages
Spanish
Native or Bilingual
Timeline
Clinical Support Manager, Nurse
Community Health Connection
11.2016 - Current
Medical Assistant
St. John's
05.2006 - 08.2014
Bachelor of Science - Business Management
Rogers State University
Licensed Practical Nurse - Nursing
Northeast Technology Center - Claremore
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