Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Brooks

Atlanta,GA

Summary

Solution-focused professional with a background in architecting and deploying innovative solutions tailored to meet specific client needs and circumvent barriers to target business outcomes. Suited to driving pathways toward long-term client partnership through support of cloud technology adoption and business process optimization. With experiences spanning Organizational Change Management (OCM), Procure-to-Pay (P2P), and Credit-to-Cash (C2C) aligned services and technologies, I have had the opportunity to lead multiple cross-functional business development pursuits driving, on average, $20–$90M in annual revenue.


Overview

4
4
years of professional experience

Work History

Solution Architect

Capgemini
09.2024 - Current
  • Led end-to-end solution architecture of finance transformation projects, translating complex business needs into tailored solutions that drove measurable outcomes and revenue growth. Directed client engagement through discovery, workshop, and SOW close phases of sales cycle.
  • Architected compelling solutions in response to customer Request for Proposal (RFP) and Request for Solution (RFS) inquiries, aligning technical and business requirements to client objectives. Partnered with process tower and sales leadership to craft presentations and narratives that effectively communicated solution value, resulting in $112M+ in earned revenue on lead deals from 2024-2025
  • Drove process outsourcing and technology enablement for CPRD, TMT, Manufacturing and Life Sciences industry customers, achieving an average 43%+ FTE cost savings per proposed solution.
  • Spearheaded the migration of customer legacy systems to modernized architecture across F&A and OCM processes, reducing operational expenses while increasing overall functionality.
  • Collaborated with client process leaders to build engagement roadmap and scope of proposed projects (supported transformation of R2R, P2P, and C2C business processes).
  • Mitigated risks associated with solution implementations by conducting thorough audits of potential vulnerabilities prior to deployment.

Business Development Executive

Capgemini
11.2022 - 09.2024
  • Led cross-functional teams in crafting client RFP responses and proposals, managing the full sales cycle from discovery to SOW execution. Cumulatively contributed $42M to business line revenue from 2022-2024 across supply chain and F&A transformation engagements (includes revenue driven alongside technology partners: Kinaxis, O9, Blackline, and HighRadius).
  • Acted as a trusted advisor to C-suite and senior stakeholders, guiding clients through the full consultation lifecycle from discovery to implementation.
  • Led multiple client Kinaxis sales pursuits across automotive, manufacturing, and consumer sectors, with a focus on inventory optimization, demand planning, and integrated supply chain transformation, generating $16M+ in overall revenue.
  • Developed, sold, and facilitated delivery of an outcome-based Cash as a Service (CAAS) offering, generating $12M in revenue within first 10 months of service rollout.
  • Delivered $26M in revenue through Credit-to-Cash (C2C) tool deployment and transformation services, driving operational efficiencies and technological optimization.

OCM Consultant

Capgemini
10.2021 - 11.2022
  • Acted as procurement project communications lead, streamlining program updates and communications (i.e., monthly newsletters, group alignments, change readiness surveys) to end user community consisting of 1600+ key stakeholders.
  • Facilitated monthly leadership alignments, streamlining Supply Chain Architecture, Training, Testing, and Organizational Change Management team updates for program management and end user communications.
  • Supported training team processes while collaborating with program management to identify key training leads and establishing training schedule.
  • Deployed change readiness surveys to end user community and gathered data to gauge end user awareness of program communications and milestones. Additionally, provided end user feedback to client business owners and vendor project management, defining end user barriers and potential routes to resolution. Overall, raised change readiness score 21% within 13 months.
  • Led the development of program stakeholder analysis/mapping for Boeing procurement software transition.

Commercial Sales Development Representative

ServiceNow
05.2021 - 10.2021
  • Oversaw account outreach and lead qualification for northern Texas, Louisiana, and Oklahoma territories utilizing ServiceNow Standard Qualified Lead criteria to assess and communicate lead pain points to account team prior to demo consultation.
  • Supported product marketing team by providing lead generation via channels of LinkedIn Sales Navigator, ZoomInfo, and internal organization insights.
  • Engaged prospects in post-demo follow-up for potential up-sell and cross-sell opportunities toward re-engagement.
  • Supported acquisition of multiple new logos and customer renewals across IT Asset Management (ITAM), Customer Service Management (CSM), and IT Service Management (ITSM) business units, generating $2M+ in sales revenue.
  • Conducted lead generation identifying and researching target C-Level influencers through various prospecting channels including LinkedIn Sales Navigator and ZoomInfo.

Education

Bachelor of Arts - English, Communications Minor

Morehouse College
Atlanta, GA

Skills

  • Business Process Improvement
  • Account Management
  • Procurement
  • Stakeholder Analysis
  • Technology Solution Architecture
  • Kinaxis
  • Microsoft Dynamics
  • Change Management
  • Microsoft Copilot
  • ServiceNow
  • HighRadius
  • Blackline
  • Credit-to-Cash (C2C)

Timeline

Solution Architect

Capgemini
09.2024 - Current

Business Development Executive

Capgemini
11.2022 - 09.2024

OCM Consultant

Capgemini
10.2021 - 11.2022

Commercial Sales Development Representative

ServiceNow
05.2021 - 10.2021

Bachelor of Arts - English, Communications Minor

Morehouse College
Joshua Brooks