Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Brooks

Seattle,WA

Summary

Sales professional known for maintaining high standards and delivering results. Extensive experience in fostering team collaboration and adapting to dynamic retail environments. Reliable and flexible, skilled in inventory management and customer engagement. Recognized for strong ability to learn and problem-solving abilities.

Overview

11
11
years of professional experience

Work History

Sales Lead Keyholder

Seattle Marine and Fishing Supply
01.2018 - 07.2025
  • Net-hanging Gill-net for fishing season, apply correct methods and adhering to strict policy for specifications and production, Gill-net repair.
  • Constructed 2-story 70ft x 30ft pole building in harsh weather in Alaska after fishing season for stocking and warehousing products, gill-nets, will call orders.
  • Help build/transition one of our locations; "Kodiak Marine Supply" painting, shelving, product movement, maintenance, and anchor bolting racks to floor and erecting light fixtures throughout whole building.
  • Pulling product from whorehouses, stacking and shrink wrapping onto pallets to prepare for sending to Alaska for Salmon season.
  • Utilizing forklift to unload and load container vans for product.
  • Working in snow and below freezing temperatures while performing optimally to get required work done
  • Built new hydraulic hoses from customers desired needs and measurements.
  • Performed routine maintenance.
  • Used forklift to load and unload product and customer goods.
  • Stocked and kept store clean and ready for customers to find product easily.
  • Worked long hours under repeat stress for 2-3 months as needed during fishing season.
  • Worked effectively with co workers to provide fast, reliable, effective, and superior service to customers.
  • Opened and closed store 6 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Worked all the Saturday shifts that are available.
  • Delivered comprehensive training sessions to retail staff, increasing product knowledge and advocacy.
  • Greeted customers entering store and responded promptly to customer needs.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Apprentice Electrician

Pinnacle Electric Inc
10.2016 - 01.2018
  • Install electrical equipment, devices, and lighting.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Providing recommendation for client based off of their individual needs.
  • Pulled wire through conduits and through holes in walls and floors.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Using blueprints properly and matching specs for lighting and devices to scale representation.
  • Residential, commercial, some industrial work when required.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.

Lead Sales Associate/Technician

Sales Authority, Sports Authority
08.2014 - 09.2016
  • Worked in fast paced environment while performing excellent customer service.
  • Worked in tech shop, received customers products and performed tunes and adjustments to product.
  • Recovered and cleaned store during and after close.
  • Volunteered to work overnight shifts in order to make store optimal for holiday seasons.
  • Worked amongst fellow team members to excel in building rapport with customers and reaching sales goals.
  • Provided product knowledge while showing customer better product catered to needs and requests.
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.

Education

Bachelor of Science - Cyber Security

University of Phoenix
Tempe, AZ
04-2027

Associate Degree in Nursing - Nursing

South Seattle Community College
Seattle, WA
06.2022

Diploma -

Tahoma Senior High School
Covington, WA
06.2014

Skills

  • Consistent commitment to quality
  • Flexible in dynamic environments
  • Strong analytical thinker
  • Logical reasoning expert
  • Proficiency in managing stress in demanding conditions
  • Industry-specific product knowledge
  • Painting, piping/plumbing, electrical and hydraulic product knowledge
  • Team leadership
  • Retail operations management
  • Customer engagement
  • Customer service
  • Store operations
  • Sales proficiency
  • Training and mentoring

Timeline

Sales Lead Keyholder

Seattle Marine and Fishing Supply
01.2018 - 07.2025

Apprentice Electrician

Pinnacle Electric Inc
10.2016 - 01.2018

Lead Sales Associate/Technician

Sales Authority, Sports Authority
08.2014 - 09.2016

Bachelor of Science - Cyber Security

University of Phoenix

Associate Degree in Nursing - Nursing

South Seattle Community College

Diploma -

Tahoma Senior High School

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