Joshua Brown

• Managed a team of 6 HMU artists, providing leadership, guidance, and ongoing training to maintain quality and consistency.

• Coordinated with directors, producers, and other departments to align creative vision with production goals.

• Oversaw scheduling and workflow, ensuring timely completion of all department tasks.

• Fostered a positive and collaborative work environment, resolving conflicts and facilitating communication across departments.

• Conducted regular quality checks to ensure all designs and looks were in line with project requirements and brand standards.

Managed day-to-day operations of the boutique, including overseeing sales, inventory, and staff performance.

• Led a team of sales associates, providing training and development to enhance product knowledge and improve sales techniques.

• Handled product display and visual merchandising to attract customers and increase sales.

• Coordinated inventory management, ensuring products were restocked and organized efficiently.

• Ensured a high standard of customer service, addressing inquiries, providing style advice, and resolving issues to maintain client satisfaction.

Ensured smooth flow of salon activities by upholding exceptional hygiene and customer service norms.

• Maintained and updated client sheets, keeping track of appointments and client preferences.

• Assisted in suite rental approvals, including conducting credit checks and verifying client eligibility.

• Supervised staff and provided support to stylists, ensuring smooth workflow and high client satisfaction.

• Oversaw product inventory and salon upkeep, maintaining an organized and welcoming environment.