Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Joshua Brown

Deal,NJ

Summary

I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. I am determined to contribute to team success and achieve positive results. I am able to face and work through new challenges and advance organizational objectives with dedication and enthusiasm.


I have experience with customer relationship management, ensuring high levels of customer satisfaction. I utilize persuasive communication techniques to drive sales and foster customer loyalty. I make sure to effectively collaborate with team members to achieve sales objectives and maintain positive store environment.


I am empathetic with excellent communication skills and i have a positive, upbeat approach. I understand the importance of cultural sensitivity and bilingual communication. I am committed to create positive relationships and effective communication within diverse communities

Overview

5
5
years of professional experience

Work History

Priority Auto Protection

Cody Jackson
12.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

The St. Laurent Social Club

Destiny
09.2024 - 10.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.

The Green Room

Derek
05.2023 - 11.2023
  • Increased sales revenue by effectively upselling and cross-selling retail products to customers.
  • Boosted retail sales by effectively recommending products tailored to clients'' specific needs and preferences.
  • Established strong relationships with retail store managers, ensuring seamless collaboration for in-store events and promotions.
  • Supported colleagues by sharing best practices learned from previous experiences across various retail environments.
  • Collaborated with store manager to develop targeted sales goals and strategies for the retail team.

Amazon Warehouse

Amazon
08.2021 - 06.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.

Target Team Member

Tammy
11.2019 - 07.2020
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Increased sales of promotional items by informing customers about current offers.

Education

High School Diploma -

David W Butler High School
Matthews, NC
06-2019

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Excellent communication
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Problem resolution
  • Attention to detail
  • Patience and empathy
  • Money handling
  • Cash handling and management
  • Cash register operation
  • Cash management
  • Product knowledge
  • Guest inquiries
  • Heavy lifting
  • Loading and unloading
  • Order picking
  • Material handling
  • Sorting and labeling
  • Sales communications
  • Telephone communications
  • Written and oral communications
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Client service
  • Store opening and closing
  • Sales strategies
  • Adapt to diverse groups
  • Strategic planning

Interests

  • Hiking
  • Digital Art and Animation
  • Volunteering
  • Reading
  • I participate in a variety of outdoor recreational activities
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Gardening
  • Music

Timeline

The St. Laurent Social Club

Destiny
09.2024 - 10.2024

Priority Auto Protection

Cody Jackson
12.2023 - Current

The Green Room

Derek
05.2023 - 11.2023

Amazon Warehouse

Amazon
08.2021 - 06.2022

Target Team Member

Tammy
11.2019 - 07.2020

High School Diploma -

David W Butler High School

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Joshua Brown