Hi, I’m
Joshua bruland
shelton,WA
Summary
Dynamic and results-driven professional with extensive experience at Amazon, adept in packaging and labeling, and excelling in critical thinking and conflict resolution. Demonstrated ability to exceed productivity targets by leveraging problem-solving abilities and active listening skills, enhancing team efficiency and customer satisfaction. Achieved significant improvements in operational processes and safety standards.
Overview
8
years of professional experience
1
year of post-secondary education
Work History
Amazon
Warehouse Associate
09.2021 - 03.2024
Job overview
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
United States Army National Guard
Field Artillery Cannon Crewmember
03.2018 - 03.2024
Job overview
- Reduced miscommunication errors by conducting thorough equipment inspections and maintaining clear communication with fellow crewmembers.
- Executed rapid response actions during time-sensitive situations to achieve mission objectives under high-pressure conditions.
- Demonstrated adaptability under changing conditions while transitioning between various types of artillery platforms as needed for different mission requirements.
- Packaged up nonperishable food items for food bank visitors.
- Collaborated with team members to ensure timely distribution of food to clients in need.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Collaborated with fellow volunteers to deliver punctual, friendly service.
- Enhanced community food security by efficiently sorting and distributing donated items.
- Helped visitors pick out food items from donations.
Taylor Shellfish Farms
Geoduck Farmer
06.2019 - 06.2020
Job overview
- Maintained and repaired various farming equipment.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved team morale and productivity through effective communication and active listening skills.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Craft and Technical Solutions
Shipyard Worker
11.2018 - 06.2019
Job overview
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Ridge Motor Sports
Racetrack Laborer
05.2016 - 03.2018
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bellevue UniversityBellevue, NE
09.2024 - 05.2025
University Overview
- Professional Development: Skills for success.
- 4.0 GPA
Shelton High SchoolShelton, WA
High School Diploma
06.2018
University Overview
- Extracurricular Activities: Football
- S.A.D.D Club Member
- 2.8 GPA
Skills
Packaging and Labeling
Lifting and sorting
Labeling and boxing
Order Picking
Problem-Solving
Active Listening
Sorting and Categorizing
Food Service
Customer Service
Problem-solving abilities
Critical Thinking
Conflict Resolution
Timeline
Bellevue University
09.2024 - 05.2025
Warehouse Associate
Amazon
09.2021 - 03.2024
Geoduck Farmer
Taylor Shellfish Farms
06.2019 - 06.2020
Shipyard Worker
Craft and Technical Solutions
11.2018 - 06.2019
Field Artillery Cannon Crewmember
United States Army National Guard
03.2018 - 03.2024
Racetrack Laborer
Ridge Motor Sports
05.2016 - 03.2018
Shelton High School
High School Diploma